Assistant Director, Housing Facilities Operations

Eastern Kentucky University; Richmond (KY); On-site; USD 65,000 - 90,000; Full time

Job summary

Eastern Kentucky University is seeking an Assistant Director, Housing Facilities Operations to oversee daily University Housing facilities, capital projects, and summer programs. This role leads staff, coordinates with Facilities Management, and ensures spaces are safe and ready for student occupancy.

The position collaborates with campus partners and provides leadership for operational planning and emergency response, supporting housing openings, closings, and special programs throughout the

Qualifications

• Bachelor's degree in Business Management, Public Administration, or related field.
• Master's degree preferred.
• Two years of experience in administration, college student housing or related field.
• Experience with Microsoft Office, Banner and CBord preferred.

Responsibilities

• Coordinate daily University Housing facility operations to ensure spaces are safe, functional, and prepared for occupancy.
• Collaborate with Housing & Residence Life, Facilities Management, custodial services, and campus partners on work orders and facility needs.
• Participate in after-hours on-call rotations to handle urgent housing operational concerns and emergencies.
• Provide supervision, training, and leadership for assigned staff and operational employees.

Skills

Administration experience

Higher education housing experience

Staff supervision

Microsoft Office proficiency

Education

Bachelor's degree in Business Management, Public Administration, or related field

Master's degree preferred

Tools

Banner

Cbord

Job description

Assistant Director, Housing Facilities Operations

Eastern Kentucky University

Title:

Assistant Director, Housing FacilitiesOperations

Position Type:

Fulltime Staff

Search Type:

External - minimum 7 days

Department:

77R100 - Student LifeAuxiliaries

Division:

5R0000 - Student Success, Engage &Oppor

Position Location:

Richmond Campus

Driver Classification:

University Driver

FLSA:

Exempt

Schedule Type:

Full Time (37.5 hrs per week ormore)

Additional Schedule Details:

Participates inon-call emergency response rotation to ensure effective housingoperations throughout the academic year, summer programs, andspecial events.

Posted Salary Grade:

Exempt - G22

Retirement:

KTRS

Contact Person:

Derek Adams

Job Summary/Basic Functions

The Assistant Director, Housing Facilities Operations supports theoverall coordination, administration, and operational effectivenessof University Housing facilities. This position assists withresidential facility operations, housing transitions, capitalprojects, summer programs, operational planning, and departmentalinitiatives to ensure residential spaces are safe, functional, andprepared to support the student experience.

The Assistant Director collaborates with Housing & ResidenceLife staff, Facilities Management, campus partners, contractors,and vendors to coordinate facility-related operations,communication, and service needs. This position provides leadershipand supervision for assigned staff, assists with operationalimprovements, supports facility projects, and participates inon-call emergency response rotation to ensure effective housingoperations throughout the academic year, summer programs, andspecial events.

Education:

Bachelor's degree in Businessmanagement, Public Administration, or related field required

Master's preferred.

Experience:

Two years of experience inadministration, college student housing or other applicable field.Experience in working with various Microsoft Office products,Banner and Cbord preferred.

Job Duties

• 45% - Facilities Administration & Residential Operations Assist the Associate Director for Facilities Operations with the coordination and administration of daily University Housing facility operations to ensure residential spaces are clean, safe,functional, and prepared for student occupancy. Utilize university facilities management systems to submit, monitor,reconcile, and follow up on work orders, service requests, and operational needs to support timely resolution of facilityconcerns. Coordinate communication and follow-up between University Housing, Facilities Management, custodial services, contractors, and campus partners regarding work orders, cleaningneeds, facility concerns, operational priorities, and servicerequests. Partner with custodial services and Facilities Management to monitor residential building conditions, address housekeeping concerns, support quality standards, and ensure residential spaces meet expectations for student livingenvironments. Review and reconcile facility-related reports, service requests, and operational data to identify outstanding needs, communicate trends, and support continuous improvement ofhousing facilities. Coordinate operational needs related to housing openings, closings, occupancy transitions, break housing, summer operations, camps, conferences, and special housingprograms. Assist with furniture moves, room setups, space preparation, labor coordination, and other logistical needs relatedto residential operations. Conduct facility walkthroughs and assist with inspections, operational assessments, and documentationof facility needs and improvement opportunities. Assist with processing and reconciling requisitions and purchase orders inaccordance with university procurement guidelines. -(Essential)
• 20% - Residential Operations & Transition Coordination Partner with Housing & Residence Life staff to coordinatesuccessful residential transitions, including summer-to-fall opening, fall-to-spring transitions, spring closing, break periods,and other occupancy changes. Assist with developing transitiontimelines, coordinating facility readiness activities, and ensuring residential spaces are prepared for student occupancy. Collaborate with Residence Life, Facilities Management, custodial services, and campus partners to communicate operational needs, timelines, and expectations. Coordinate communication related to facility impacts, housing transitions, summer operations, camps, conferences, and special programs. Provide timely updates andfollow-up regarding operational concerns impacting students and residential communities. - (Essential)
• 20% - On-Call & Operational Planning Participate in an after-hours on-call rotation to respond to urgent housing operational concerns, facility issues, safety concerns, and emergency situations during evenings, weekends, holidays, and university closures. Coordinate appropriate communication, documentation, and follow-up during emergency situations to support timely resolution and continuity of operations. Assist with operational planning related to housing openings, closings, transitions, special events, and facility readiness. Develop and maintain operational timelines, coordinate resources, and support planning efforts to ensure successful execution of departmental priorities. Assist with security access control and security systems. - (Essential)
• 10% - Staff Supervision & Leadership Provide supervision, training, and leadership for assigned student staff and operational employees supporting housing facilities operations. Assist with recruitment, hiring, onboarding, scheduling, training, and performance feedback for assigned staff. Establish expectations, assign responsibilities, and provide guidance to ensure effective completion of operational duties. Support staff development, accountability, and cross-training opportunities to enhance departmental effectiveness. Assist departmental leadership with staffing plans, assessments, and continuous improvement initiatives. - (Essential)

Sponsorship:

This position is not eligible forvisa sponsorship.

Funding Source:

Auxiliary

Open Until Filled:

Yes

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer andeducational institution and does not discriminate on the basis ofage (40 and over), race, color, religion, sex, sexual orientation,gender identity, gender expression, pregnancy, ethnicity,disability, national origin, veteran status, or genetic informationin the admission to, or participation in, any educational programor activity (e.g., athletics, academics and housing) which itconducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory backgroundcheck.