Autonomy-Driven Partner Delivery Leader, Americas

Pegasystems; Massachusetts; On-site; USD 171,000 - 262,800; Full time

Job summary

Pegasystems is seeking a Principal Partner Delivery Success Manager to own delivery success and enablement programs across the Americas. You will work with major Global System Integrators to drive delivery transformation and practice excellence, shaping regional strategy with autonomy and impact.

You bring a track record of influencing senior stakeholders, delivering enablement programs, and driving enterprise delivery methodologies in complex, international environments.

Qualifications

• Demonstrable professional experience in delivery success, partner engagement, or strategic enablement within enterprise technology environments.
• Proven background in working with large System Integrators or Consulting organisations, with a strong understanding of enterprise delivery methodologies.
• Exceptional communication and influencing skills, with a demonstrated ability to engage and build trust at executive level across culturally diverse environments.
• A strategic, programmatic thinker who can see the big picture and drive change at scale — without getting pulled into the operational detail.
• International experience and genuine comfort working across multiple countries and cultures.
• Experience in technical delivery enablement programs is a strong advantage.

Responsibilities

• Lead strategic engagement with Pega strategic partners, driving delivery excellence and transforming partner delivery practices at a programmatic level.
• Champion the adoption of Pega's modern delivery approaches — particularly Blueprint Delivered — across partner organisations, engaging at both executive and practitioner levels.
• Proactively support partners in achieving and sustaining delivery health, intervening strategically when challenges arise rather than managing at the operational detail.
• Build and maintain trusted relationships with senior delivery leaders and partner executives, influencing with empathy across complex, matrixed organisations.
• Collaborate cross-functionally with Pega's Alliance, GTM, Sales, and Consulting teams to align on partner capacity, enablement needs, and strategic priorities across the region.
• Design and lead enablement programs that up-skill partner teams, embedding Pega best practices into their delivery methodology and project lifecycle.
• Advise on and contribute to the development of technical enablement content, representing the voice of the partner ecosystem.
• Manage a strategic view of partner project health across your region, identifying risks early and coordinating appropriate support.
• Identify and develop community-building opportunities across the regional delivery ecosystem, elevating Pega's profile and value within partner organisations.

Skills

Delivery credibility

Strategic thinking

Executive engagement

Cross-cultural communication

International experience

Stakeholder influence

Job description

Pegasystems is seeking a Principal Partner Delivery Success Manager to own delivery success and enablement programs across the Americas. You will work with major Global System Integrators to drive delivery transformation and practice excellence, shaping regional strategy with autonomy and impact.

You bring a track record of influencing senior stakeholders, delivering enablement programs, and driving enterprise delivery methodologies in complex, international environments.