Autonomous Vehicle Support Specialist

Talkpush; Chandler (AZ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k Match

Life and Disability Insurance

Employee Assistance Program

Referral incentive program

Vacation time, sick time

Job summary

TaskUs in Chandler, AZ seeks a detail-oriented navigator for AV operations. You will guide autonomous vehicles through complex environments, ensure safe decision-making, and maintain clear human-machine communication to support efficient transportation.

The role requires a strong safety focus, excellent problem-solving, and the ability to adapt to a fast-paced, evolving setting with 24/7 operations.

Qualifications

• Strong focus on safety and attention to detail.
• Excellent problem-solving and decision-making skills.
• Ability to work in a fast-paced, ever-changing environment.
• 2 years experience in customer service with de-escalation and communication skills.
• At least 3 years driving experience on public roads (if applicable).
• Adaptability to new technologies and processes.

Responsibilities

• Navigate AVs through challenging situations such as blocked streets, narrow lanes, and private driveways.
• Collaborate with AVs to optimize driving paths, considering lane closures and traffic conditions.
• Monitor AV behavior and intervene to prioritize safety and avoid hazards.
• Maintain effective human-machine interaction to ensure seamless cooperation.
• Adapt to dynamic road conditions and address unexpected challenges.
• Contribute to continuous learning by analyzing past performance and identifying optimization opportunities.

Skills

Safety awareness

Problem solving

Attention to detail

Customer service

De-escalation

Communication skills

Interpersonal skills

Adaptability

Schedule flexibility

Background checks

Job description

Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation.

Decision Making: Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions.

Safety Oversight: Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards.

Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses.

Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges.

Continuous Learning: Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization.

Safety Compliance: Ensure adherence to all relevant safety regulations and certifications.

Key Requirements:

Strong focus on safety and attention to detail

Excellent problem-solving and decision-making skills

Ability to work effectively in a fast-paced, ever-changing environment

Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience

At least 3 years driving experience on public roads

Adaptability to new technologies and processes

Ability to self-correct and learn from previous mistakes

Maintain safety compliance certifications

Ability to stay focused and seated for multiple hours at a time

Ability to multitask in dynamic situations

Schedule flexibility to support a 24*7 operation including holidays

Valid driver's license with 3 years of driving experience and a clean driving record

Ability to pass background, drug, and employment checks

Be part of a pioneering team shaping the future of transportation

Contribute to enhancing safety and efficiency on the roads

Work in a collaborative and supportive environment

Competitive holiday pay

Vacation time, sick time

Pay $23/h

TaskUs will provide:

Be part of a pioneering team shaping the future of transportation

Contribute to enhancing safety and efficiency on the roads

Work in a collaborative and supportive environment

Competitive pay

Vacation time, sick time

Life and Disability

401k

Employee Assistance Program

Referral Incentive Program

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

Health insurance

Comprehensive Plans: robust medical, dental, and vision plans, preventive care, and employer HSA contributions to help keep your healthcare costs low.

Paid time off

20 days + national holidays.

401(k) Match

Life and Disability Insurance

Company-paid life and disability insurance to protect you and your loved ones

Employee Assistance Program

We offer free confidential counseling, legal support, premium wellness apps, and flexible spending accounts to simplify your day-to-day life.

Much More

offering extras like pet insurance discounts, free medical second-opinion services, and tailored voluntary coverage options.

World Class Sites

Facilities is built for you to thrive, not just work. We have gaming consoles and recreational hubs to help you unwind and connect with teammates, quiet rooms and nap zones if you need to recharge, and fully stocked pantries with free snacks to fuel your day. These aren't just office perks; they are part of our people-first culture

About TaskUs

Greatness starts hereWith state-of-the-art workspaces, outstanding benefits and some of the best teammates in the world — we put our frontline first, period. No matter where you are in the world, we’re committed to investing in your career and future.