Autonomous vehicle operations supervisor

TSMG; Florida; On-site; USD 52,000 - 64,000; Full time

Job summary

TSMG in Florida seeks a Shift Supervisor to lead field operations and manage a team of operators, acting as the liaison between client program managers and field staff. The role focuses on ensuring timely mission delivery and maintaining safety across all activities.

The candidate must have strong communication and leadership skills, with 2+ years of operations experience in supervising teams. Flexibility for early mornings, evenings, and weekends is required.

Qualifications

• High School Diploma or GED; Bachelor's Degree from an accredited university preferred
• 2+ years Operations experience in leading teams.

Responsibilities

• Responds to system emergencies; investigates accidents, incidents, and customer complaints
• Coordinate, monitor and supervise the activities of subordinates; inform management of problems and propose solutions
• Respond to service problems and unsafe location/situation reports
• Develop and schedule program work plan with client staff; oversee daily operations and priorities
• Maintain high standard of safety across the program/team.

Skills

Computer reports

Interpret system rules

Written and verbal communication

Flexible shifts

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Company description

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.

We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.

Role Overview:

The Shift Supervisor is responsible for managing and oversight of the operations while acting as the liaison between the Client's program managers and vehicle specialists/operators. They manage a team of operators and ensures efficient delivery of the missions requested by client.

Academic Preference & Qualifications:

• High School Diploma or GED; Bachelor's Degree from an accredited university preferred
• 2 or more years Operations experience in leading teams.

Key responsibilities:

• Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints
• Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution.
• Respond to service problems and investigate and respond to unsafe location/situation reports
• Develop and schedule program work plan in accordance with specifications in conjunction with the client's staff; oversee daily operations and coordinates activities of program; determines priorities.
• Maintain high standard of safety across the program/team.

Necessary Skills:

• Ability to use a computer to generate reports and schedules.
• Ability to understand, and interpret system operating rules, regulations, policies, phases and routes.
• Good written and oral communication skills.
• Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed.

We would be happy to get to know you and your skills better and see how we can support each other's growth.