Autonomous Tech Support Technician I - Mining IT/OT

Freeport-McMoRan; Bagdad (AZ); On-site; USD 38,572 - 52,348; Full time

Benefits offered by this job

Affordable medical, dental and vision

Company-paid life and disability

401(k) match

Paid time off & holidays

Tuition assistance

Employee Assistance Program

Discounted insurance plans

Internal progression opportunities

Benefits package details

Job summary

Freeport-McMoRan in Bagdad, AZ seeks an IT technician to install, maintain, and support onboard and wireless technologies used in Mine Operations. You will troubleshoot hardware and software, and perform preventative maintenance while following safety and MIS policies.

The role requires 2+ years in computer/electronic systems, strong customer service, and the ability to work weekends or shifts in a 24/7 operation. A technical background and adaptability to extreme conditions are preferred.

Qualifications

• Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair.
• Strong organisational and customer service skills.
• Ability to work weekends, holidays, rotating shifts, and overtime as needed.
• Ability to understand and follow verbal and written instructions in English.
• Ability to work in a physically demanding and potentially stressful environment.
• Willingness to work in extreme conditions including temperature, humidity, and exposure to chemicals or airborne particles.

Responsibilities

• Install, maintain, and support onboard and wireless technologies used in Mine Operations, including fleet management, safety, reliability, monitoring, and production systems.
• Troubleshoot and resolve hardware and software issues to minimise equipment downtime.
• Perform preventative maintenance and testing on low-voltage devices, wireless networks, and associated infrastructure.
• Maintain accurate documentation and follow Standard Operating Procedures.
• Support 2-way radios, GPS systems, and wireless clients for heavy and light vehicles.
• Participate in safety and environmental programmes and ensure compliance with MIS policies.
• Deliver strong customer service while managing tasks efficiently.
• Perform other duties as assigned.

Skills

Hardware troubleshooting

Software troubleshooting

Customer service

English communication

Shift work

Safety conscious

Education

Bachelor’s degree MIS/IT

Associate’s degree IT

High school diploma or GED

CompTIA Network+

A+ certification

Rajant/Cisco network certification

Electrical/Electronic certification

Autonomous technology troubleshooting

Wireless networks in mining environments

Job description

Freeport-McMoRan in Bagdad, AZ seeks an IT technician to install, maintain, and support onboard and wireless technologies used in Mine Operations. You will troubleshoot hardware and software, and perform preventative maintenance while following safety and MIS policies.

The role requires 2+ years in computer/electronic systems, strong customer service, and the ability to work weekends or shifts in a 24/7 operation. A technical background and adaptability to extreme conditions are preferred.