Autonomous Technology Support Technician I

Freeport McMoRan Inc.; Northern (KY); Hybrid; USD 39,000 - 52,000; Full time

Benefits offered by this job

Affordable medical, dental and vision

Company-paid life and disability

401(k) with employer match

Paid time off and holidays

Tuition assistance

Employee Assistance Program

Discounted insurance plans

Internal progression opportunities

Job summary

Freeport-McMoRan is hiring for a Technical Support role to install, maintain, and support onboard and wireless technologies in Mine Operations at the Bagdad, AZ site. You’ll troubleshoot hardware and software issues to minimize downtime and maintain critical documentation and SOPs.

The position emphasizes strong customer service, safety, and the ability to work in extreme conditions while supporting fleet, safety, and environmental programs.

Qualifications

• Two years of experience in computer/electronic systems hardware/software troubleshooting, maintenance and repair.
• Strong organizational and customer service skills.
• Ability to work weekends, holidays, rotating shifts, and overtime as needed.
• Ability to understand and follow verbal and written instructions in English.

Responsibilities

• Install, maintain, and support onboard and wireless technologies used in Mine Operations.
• Troubleshoot and resolve hardware and software issues to minimize equipment downtime.
• Perform preventative maintenance on low-voltage devices, wireless networks, and infrastructure.
• Maintain documentation and follow SOPs; support radios, GPS, and wireless clients for vehicles.

Skills

Troubleshooting

Customer service

English proficiency

Ability to work non-standard shifts

Education

Bachelor’s MIS/IT field preferred

Associate’s IT related field preferred

High school diploma or GED preferred

Tools

Rajant

Cisco

Job description

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career.

Where You Will Work

Looking to live in a small town with big opportunities? Our Bagdad operations in Arizona offers housing at a subsidized rate, a family-friendly atmosphere and numerous amenities including an aquatic center, golf course and fitness center. Located 100 miles northwest of Phoenix, Bagdad is home to the world's first commercial - scale concentrate leach processing facility, as well as one of the longest continuously operating solvent extraction/electrowinning plants in the world. Visit theBagdad town website to learn more.

What You Will Do

Install, maintain, and support a wide range of onboard and wireless technologies used in Mine Operations, including fleet management, safety, reliability, monitoring, and production systems. Troubleshoot and resolve hardware and software issues to minimize equipment downtime. Perform preventative maintenance and testing on low-voltage devices, wireless networks, and associated infrastructure. Maintain accurate documentation and follow Standard Operating Procedures. Support 2-way radios, GPS systems, and wireless clients for heavy and light vehicles. Participate in safety and environmental programs and ensure compliance with MIS policies. Deliver strong customer service while managing tasks efficiently. Perform other duties as assigned.

What You Bring To Freeport

• Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair
• Strong organizational and customer service skills
• Ability to work weekends, holidays, rotating shifts, and overtime as needed
• Ability to understand and follow verbal and written instructions in English
• Ability to work in a physically demanding and potentially stressful environment
• Willingness to work in extreme conditions including temperature, humidity, and exposure to chemicals or airborne particles

Preferred Qualifications

• Bachelor’s degree in MIS/IT related field preferred
• Associate’s degree in information technology or related field preferred
• High school diploma or GED preferred
• CompTIA Network+, A+, or equivalent certification preferred
• Rajant, Cisco, or similar network certification preferred
• Electrical/Electronic certification preferred
• Autonomous technology troubleshooting experience preferred
• Two (2) years of experience supporting wireless networks and onboard technologies in mining or industrial environments preferred

What We Offer You

The estimated pay range for this role is currently$28.00 - $38.00/hour. This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process.

• Affordable medical, dental and vision benefits
• Company-paid life and disability insurance
• 401(k) plan with employer contribution/match
• Paid time off, paid sick time, holiday pay, parental leave
• Tuition assistance
• Employee Assistance Program
• Discounted insurance plans for pet, auto, home and vehicle
• Internal progression opportunities
• Learn more about our competitive and comprehensive benefits package!

What We Require

• Candidates may be required to pass a medical exam.
• Candidates must pass all required training and/or testing.
• Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.
• Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on‑going drug and alcohol testing, as allowed by applicable laws.

Equal Opportunity Employer

Nearest Major Market: Prescott
Job Segment: Technical Support, Facilities, Network, Telecom, Telecommunications, Technology, Operations