Autonomous Technology Support Technician II

Freeport McMoRan Inc.; Bagdad (AZ); On-site; USD 42,705 - 57,859; Full time

Benefits offered by this job

Affordable medical, dental and vision benefits

401(k) plan with employer contribution/match

Tuition assistance

Job summary

A mining and metals company in Bagdad, Arizona is seeking an advanced IT support professional to work in Mine Operations. This position involves troubleshooting computer and electronic systems, maintaining IT hardware, and mentoring peers. Candidates should have four years of relevant experience or a combination of education and experience. A competitive salary range of $31.00 - $42.00/hour is offered, along with comprehensive benefits including affordable medical, 401(k), and paid leave.

Qualifications

• Four years of experience in computer/electronic systems troubleshooting.
• Strong customer service orientation and organizational skills.
• Ability to work weekends and overtime as needed.

Responsibilities

• Provide advanced support for technologies used in Mine Operations.
• Install and maintain IT hardware for fleet management and safety systems.
• Perform advanced troubleshooting to minimize downtime.

Skills

Computer/electronic systems troubleshooting

Customer service orientation

Organizational skills

Education

Bachelor’s degree in MIS/IT related field

High school diploma or GED

CompTIA Network+, A+, or equivalent certification

Tools

Rajant certification

Cisco certification

Job description

At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career. Apply Today!

Where You Will Work

Looking to live in a small town with big opportunities? Our Bagdad operations in Arizona offers housing at a subsidized rate, a family-friendly atmosphere and numerous amenities including an aquatic center, golf course and fitness center. Located 100 miles northwest of Phoenix, Bagdad is home to the world's first commercial-scale concentrate leach processing facility, as well as one of the longest continuously operating solvent extraction/electrowinning plants in the world. Visit theBagdad town website to learn more.

What You Will Do

Under general supervision, you will provide advanced support for a wide range of technologies used in Mine Operations. This includes installing and maintaining onboard IT hardware for fleet management, safety, and operational systems, as well as wireless clients and 2-way radios. You’ll perform advanced troubleshooting to minimize downtime, support wireless networking and data communications systems, and assist in the execution of Mine Technologies projects. Your role also includes mentoring peers, configuring and monitoring wireless infrastructure, and contributing to the design and implementation of network projects. You’ll work with low voltage onboard devices and mobile infrastructure systems, and perform other duties as assigned.

What You Bring To Freeport

• Four (4) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair plus one technical certification relevant to the role
• OR six (6) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair
• Customer service orientation and strong organizational skills
• Ability to work weekends, holidays, rotating shifts, and both scheduled and unscheduled overtime as needed

Preferred Qualifications

• Bachelor’s degree in MIS/IT related field and two (2) years of experience supporting onboard technologies in mining or similar industrial environments
• Four (4) years of experience supporting onboard technologies in mining or similar industrial environments plus one technical certification
• Six (6) years of experience supporting onboard technologies in mining or similar industrial environments
• High school diploma or GED
• Associate’s degree in information technology or related field
• CompTIA Network+, A+, or equivalent certification
• Rajant, Cisco, or similar network certification
• Electrical/Electronic certification
• Experience troubleshooting Autonomous Technology systems
• Experience with low voltage electrical systems
• Experience programming/configuring hardware

What We Offer You

The estimated pay range for this role is currently $31.00 - $42.00/hour. This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. Click here to view a sample of Total Rewards Estimate for this role.

• Affordable medical, dental and vision benefits
• Company-paid life and disability insurance
• 401(k) plan with employer contribution/match
• Paid time off, paid sick time, holiday pay, parental leave
• Tuition assistance
• Employee Assistance Program
• Discounted insurance plans for pet, auto, home and vehicle
• Internal progression opportunities
• Learn more about our competitive and comprehensive benefits package!

What We Require

• Candidates may be required to pass a medical exam.
• Candidates must pass all required training and/or testing.
• Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.
• Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws.

Equal Opportunity Employer

Please be advised that Freeport-McMoRan will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to [e-mail] .