Autonomous Operations Site Lead: Safety & Dispatch

Transdev North America, Inc.; Chicago (IL); On-site; USD 69,000 - 77,000; Full time

Benefits offered by this job

Competitive pay range: $68,640–$76,960

PTO: 2 weeks minimum

Sick days: 5

Holidays: 6

401(k) retirement plan

Medical, dental & vision

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev Alternative Services, Inc. is seeking an Operations Supervisor to lead a team of operators and oversee day-to-day operations for our autonomous vehicle testing and development program.

You will act as liaison between client program managers and Transdev staff, ensuring safety, timely shifts, and efficient vehicle deployment while coordinating with internal and external stakeholders. A strong focus on safety and continuous improvement underpins this role.

Qualifications

• Associates degree (and / or equivalent job experience).
• 1 year Autonomous Vehicle Operations experience.
• Experience with program management tools and Google Workspace.
• Experience in vendor relationship management.
• Experience leading teams to a successful conclusion.

Responsibilities

• Operate and maintain Transdev’s high standard of safety.
• Be the deputy for technology by communicating courteously with management, clients, engineers, and the public.
• Ensure delays in service are recorded and communicated; handle accidents or breakdowns appropriately.
• Respond to system emergencies; investigate and complete accident reports and safety escalations.
• Monitor and record employee absence and tardiness.
• Conduct shifts pre-brief and debrief meetings; communicate announcements to the team.
• Support operations leadership in dispatch, mission assignments, and meetings.
• Coordinate and supervise subordinates; inform management of issues and offer resolutions.
• Ensure compliance with global process standards and drive continuous improvement.
• Maintain confidentiality of information.
• Follow policies and safety responsibilities; ensure timely shift starts and vehicle deployment.
• Cover day-to-day operational needs during call outs or staff shortages.
• Maintain fleet operations, procurement, and relationships with vendors.

Skills

Touchscreen Proficiency

Report generation

System rules comprehension

Written & verbal communication

Detail oriented

Operational excellence

Team communication

Performance metrics

Shift flexibility

Self-motivated

Education

Associate degree

1 year Autonomous Vehicle Operations experience

Experience with program management tools

Vendor relationship management

Experience leading teams

Tools

Google Workspace

Job description

Transdev Alternative Services, Inc. is seeking an Operations Supervisor to lead a team of operators and oversee day-to-day operations for our autonomous vehicle testing and development program.

You will act as liaison between client program managers and Transdev staff, ensuring safety, timely shifts, and efficient vehicle deployment while coordinating with internal and external stakeholders. A strong focus on safety and continuous improvement underpins this role.