Autonomous Delivery Field Test Technician

serverobotics; Los Angeles (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Serve Robotics is hiring for a Robotics Field Development Test Associate based in West Hollywood. You will support testing, deployment, and operation of autonomous delivery robots in real-world settings, collecting data and feedback to drive product improvements.

You will collaborate with Engineering, Product, and Operations teams, perform field deliveries, and ensure safety and reliability across the fleet in varying conditions.

Qualifications

• High school diploma or equivalent; Associate's or Bachelor's preferred in Engineering, Robotics, CS, or related field.
• Interest in robotics, autonomous systems, field operations, logistics, or QA.
• Strong attention to detail and ability to follow test procedures.
• Strong analytical and problem-solving skills.
• Ability to work independently while following processes and safety procedures.
• Comfortable outdoors and able to walk/bike several miles per shift.
• Ability to lift/move equipment per role requirements.
• Valid US driver's license with satisfactory driving record.
• Strong verbal and written communication skills.

Responsibilities

• Execute field testing activities for autonomous delivery robots by following test plans, procedures, and guidelines.
• Deploy, monitor, recover, and operate robots in real-world environments while ensuring safety and reliability.
• Perform commercial deliveries and represent Serve professionally with merchants, customers, and the public.
• Identify, document, and reproduce software, hardware, and operational issues, providing clear information for investigations.
• Collect test data, observations, and operational feedback to support product development and improvement.
• Troubleshoot basic software and hardware issues in the field and escalate as needed.
• Prepare robots for testing and deployment by performing routine inspections, charging, cleaning, and maintenance.
• Follow safety procedures, protocols, and testing standards during all field activities.
• Maintain accurate testing records, issue documentation, and logs.
• Collaborate with Engineering, Product, and Operations teams to support testing, deployments, and pilots.

Skills

Strong attention to detail

Analytical skills

Problem solving

Independent worker

Strong communication

Outdoor work stamina

Education

Engineering/Robotics/CS degree

Tools

Jira

Grafana

Looker

Python

C++

Job description

Serve Robotics is hiring for a Robotics Field Development Test Associate based in West Hollywood. You will support testing, deployment, and operation of autonomous delivery robots in real-world settings, collecting data and feedback to drive product improvements.

You will collaborate with Engineering, Product, and Operations teams, perform field deliveries, and ensure safety and reliability across the fleet in varying conditions.