Autonomous Admin Associate: Scheduling & Records

UNC REX Healthcare; Chapel Hill (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Chapel Hill, NC, is seeking an Administrative Representative with the ability to work independently and handle office procedures and patient interactions. The role involves scheduling, patient registration, billing, and responding to inquiries for the UNC Pain Management Center.

Required: high school diploma or GED and 1 year of clerical/administrative experience; a Bachelor's or Associate degree may waive the experience requirement.

Qualifications

• High school diploma or GED required.
• 1 year of clerical or administrative experience required.
• Bachelor's or Associate degree may satisfy experience requirement.

Responsibilities

• Expedites non‑routine purchases for departments as delegated. Maintains inventory of supplies.
• May train others using verbal and written communication.
• Performs complex scheduling of providers, staff, facilities, home care and/or patients; coordinates meetings, workshops, events including travel.
• Prepares and maintains basic financial records.
• Prepares complex forms, reports, and documents using templates; creates and edits correspondence.
• Procuring and filing records, researching discrepancies, posting information to records or ledgers; resolves discrepancies by contacting-source information.
• Registering patients and completing encounter forms; collecting payments and insurance information; referrals to financial departments; verify insurance eligibility.
• Represents UNCHCS with internal/external entities regarding budget, payments, inventory.
• Serves as second level of response to customer inquiries and complaints, including third party providers.

Skills

Customer focus

Microsoft Office

Scheduling system

Communication

Education

High school diploma or GED

Tools

Scheduling system

Job description

UNC Health in Chapel Hill, NC, is seeking an Administrative Representative with the ability to work independently and handle office procedures and patient interactions. The role involves scheduling, patient registration, billing, and responding to inquiries for the UNC Pain Management Center.

Required: high school diploma or GED and 1 year of clerical/administrative experience; a Bachelor's or Associate degree may waive the experience requirement.