Automotive Workshop Manager

Placements24; The Islands (MS); On-site; USD 37,000 - 61,000; Full time

Benefits offered by this job

Executive salary

Performance-based bonuses

Medical aid and retirement fund

Company vehicle and fuel allowance

Leadership development opportunities

Job summary

Placements24 seeks an automotive Workshop Manager to oversee operations at a Paarl facility. You will lead technicians and service advisors, optimize workflow, and ensure profitability while maintaining top service standards.

You will manage scheduling, parts inventory, safety compliance, and customer relations with a focus on efficiency and measurable KPIs. A proven automotive-management background is required.

Qualifications

• Proven experience in a management role within the automotive industry.
• Strong understanding of automotive repair processes, diagnostics, and dealership operations.
• Excellent leadership, communication, and organizational skills.
• Financial management skills, including budgeting and P&L responsibility.
• Ability to resolve customer complaints and build lasting relationships.

Responsibilities

• Lead, motivate, and manage the team of automotive technicians and service advisors.
• Ensure efficient scheduling and workflow management to maximize productivity.
• Oversee parts inventory, ordering, and management for cost-effectiveness.
• Maintain high standards of quality workmanship and customer service.
• Monitor workshop performance metrics and financial reports; drive improvements.
• Ensure compliance with health, safety, and environmental regulations.

Skills

Leadership

Operations management

Customer relations

Budgeting/P&L

Automotive knowledge

Education

Relevant certifications or a degree in a related field

Job description

Our client seeks a dynamic and experienced Automotive Workshop Manager to oversee operations at their facility in Paarl . You will be responsible for managing all aspects of the workshop, including staff supervision, workflow optimization, inventory control, customer relations, and ensuring profitability. This leadership role requires a blend of technical automotive knowledge, strong management acumen, and a commitment to maintaining the highest service standards. You will play a key role in driving efficiency, customer satisfaction, and the overall success of the workshop in the picturesque Paarl region.

Key Responsibilities

• Lead, motivate, and manage the team of automotive technicians and service advisors.
• Ensure efficient scheduling and workflow management to maximize productivity and minimize customer wait times.
• Oversee parts inventory, ordering, and management to ensure availability and cost-effectiveness.
• Maintain high standards of quality workmanship and customer service.
• Monitor workshop performance metrics, financial reports, and implement strategies for improvement.
• Ensure compliance with health, safety, and environmental regulations within the workshop.

Requirements

• Proven experience in a management role within the automotive industry , preferably as a Workshop Manager or Service Manager.
• Strong understanding of automotive repair processes, diagnostics, and dealership operations.
• Excellent leadership, communication, and organizational skills.
• Financial management skills, including budgeting and P&L responsibility.
• Ability to resolve customer complaints and build lasting relationships.
• Relevant certifications or a degree in a related field are advantageous.

Benefits

• Competitive executive salary and performance-based bonuses.
• Comprehensive medical aid and retirement fund contributions.
• Company vehicle and fuel allowance.
• Professional development and leadership training opportunities.
• A challenging and rewarding role in a scenic part of the Western Cape .