Automotive Warranty Specialist — Growth & Development

Apple Autos; Apple Valley (MN); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Advancement Opportunities

Scholarships, Tuition Reimbursement, &

Growth and Development Plans

Health Insurance

Dental & Vision

401k with Company Matching

Employee Assistance programs

Job summary

Apple Autos in Apple Valley, MN is seeking an Automotive Warranty Administrator to manage and submit warranty claims, verify accuracy, and support the service team. You will work with manufacturers and the service department to ensure compliant processing and timely resolutions.

This role offers competitive pay, flexible hours, and growth opportunities; Apple Autos emphasizes training, tuition reimbursement, and career development while supporting a respectful, team-focused environment.

Qualifications

• Previous experience as a Warranty Administrator or in a similar role within the automotive industry.
• Strong understanding of warranty policies, procedures, and compliance requirements.
• Excellent organizational and time management skills.
• Attention to detail and accuracy in processing and documenting warranty claims.
• Proficient in dealership management software and Microsoft Office Suite.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as a part of a team.
• Strong problem-solving skills and ability to handle multiple tasks simultaneously.
• Ford and Chrysler experience is a plus.
• Reynolds & Reynolds experience a plus.

Responsibilities

• Book, process and submit warranty claims to manufacturers or third-party providers according to company and manufacturer policies.
• Review and verify warranty claims to ensure compliance with manufacturer and dealership standards.
• Coordinate with the service department to obtain necessary information for warranty claim submission.
• Track and follow up on all pending claims to ensure timely resolution.
• Maintain accurate records of all warranty claims, approvals, rejections, and payments.
• Communicate with manufacturers and service technicians to resolve warranty issues.
• Provide warranty-related support and guidance to the service department and customers.
• Monitor warranty metrices and report on trends and issues to management.
• Ensure compliance with all warranty-related policies and procedures.
• Stay updated on manufacturer warranty policies, bulletins, and procedures.
• Reconcile daily repair orders and day collection deposits.
• Generate new Pre-Delivery Inspections and Clean for Delivery repair orders.

Skills

Warranty claims processing

Attention to detail

Organizational skills

Communication skills

Independent and team work

Tools

Reynolds & Reynolds

Microsoft Office Suite

Job description

Apple Autos in Apple Valley, MN is seeking an Automotive Warranty Administrator to manage and submit warranty claims, verify accuracy, and support the service team. You will work with manufacturers and the service department to ensure compliant processing and timely resolutions.

This role offers competitive pay, flexible hours, and growth opportunities; Apple Autos emphasizes training, tuition reimbursement, and career development while supporting a respectful, team-focused environment.