Automotive Warranty Specialist | Flexible Hours & Growth

Apple Ford Apple Valley; Saint Paul (MN); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Advancement Opportunities

Scholarships and Tuition Reimbursement

Job summary

Apple Autos is seeking an experienced Warranty Administrator to join our team at the Apple Ford Apple Valley location. You will manage and process warranty claims, ensuring accuracy and efficiency while coordinating with service and manufacturers.

The role requires strong knowledge of warranty procedures, attention to detail, and proficiency with dealership software. Competitive pay and advancement opportunities are offered in a Top Minnesota Workplace environment.

Qualifications

• Previous experience as a Warranty Administrator or in a similar role within the automotive industry.
• Strong understanding of warranty policies, procedures, and compliance requirements.
• Excellent organizational and time management skills.
• Attention to detail and accuracy in processing and documenting warranty claims.
• Proficient in dealership management software and Microsoft Office Suite.
• Excellent communication skills, both written and verbal.

Responsibilities

• Book, process and submit warranty claims to manufacturers or third-party providers according to company and manufacturer policies.
• Review and verify warranty claims to ensure compliance with manufacturer and dealership standards.
• Coordinate with the service department to obtain necessary information for warranty claim submission.
• Track and follow up on all pending claims to ensure timely resolution.
• Maintain accurate records of all warranty claims, approvals, rejections, and payments.
• Communicate with manufacturers and service technicians to resolve warranty issues.
• Provide warranty-related support and guidance to the service department and customers.
• Monitor warranty metrics and report on trends and issues to management.
• Ensure compliance with all warranty-related policies and procedures.
• Stay updated on manufacturer warranty policies, bulletins, and procedures.
• Reconcile daily repair orders and day collection deposits.
• Generate new Pre-Delivery Inspections and Clean for Delivery repair orders.

Skills

Warranty administration

Warranty policies

Documentation accuracy

Organization

Communication

Tools

Reynolds & Reynolds

Microsoft Office

Job description

Apple Autos is seeking an experienced Warranty Administrator to join our team at the Apple Ford Apple Valley location. You will manage and process warranty claims, ensuring accuracy and efficiency while coordinating with service and manufacturers.

The role requires strong knowledge of warranty procedures, attention to detail, and proficiency with dealership software. Competitive pay and advancement opportunities are offered in a Top Minnesota Workplace environment.