Automotive Warranty Specialist - Flexible Hours & Growth

Apple Ford Apple Valley; Apple Valley (MN); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Advancement Opportunities

Scholarships, Tuition Reimbursement,成长

Medical, Vision, Dental

401k with a Company Matching

Employee Assistance programs

Job summary

Apple Autos in Minnesota is seeking a detail-oriented Warranty Administrator to join our team. You will manage and process warranty claims, ensure paperwork accuracy, and collaborate with the service department to obtain needed information.

Our dealership group has been recognized as a Top Minnesota Workplace and offers training, tuition reimbursement, and career growth opportunities. This role provides competitive pay and benefits.

Qualifications

• Experience as a Warranty Administrator or in a similar role within automotive.
• Strong understanding of warranty policies, procedures, and compliance requirements.
• Excellent organizational and time management skills.
• Attention to detail and accuracy in processing and documenting warranty claims.
• Proficient in dealership management software and Microsoft Office Suite.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Ford and Chrysler experience is a plus
• Reynolds & Reynolds experience a plus

Responsibilities

• Book, process and submit warranty claims to manufacturers or third-party providers according to company and manufacturer policies.
• Review and verify warranty claims to ensure compliance with manufacturer and dealership standards.
• Coordinate with the service department to obtain necessary information for warranty claim submission.
• Track and follow up on all pending claims to ensure timely resolution.
• Maintain accurate records of all warranty claims, approvals, rejections, and payments.
• Communicate with manufacturers and service technicians to resolve warranty issues.
• Provide warranty-related support and guidance to the service department and customers.
• Monitor warranty metrices and report on trends and issues to management.
• Ensure compliance with all warranty-related policies and procedures.
• Stay updated on manufacturer warranty policies, bulletins, and procedures.
• Reconcile daily repair orders and day collection deposits.
• Generate new Pre-Delivery Inspections and Clean for Delivery repair orders.

Skills

Warranty policy understanding

Organizational skills

Attention to detail

MS Office Suite

Communication skills

Independent / team player

Ford & Chrysler experience

Tools

Reynolds & Reynolds

DMS software

MS Office Suite

Job description

Apple Autos in Minnesota is seeking a detail-oriented Warranty Administrator to join our team. You will manage and process warranty claims, ensure paperwork accuracy, and collaborate with the service department to obtain needed information.

Our dealership group has been recognized as a Top Minnesota Workplace and offers training, tuition reimbursement, and career growth opportunities. This role provides competitive pay and benefits.