Automotive Warranty Specialist: Claims & Compliance

Germain Cadillac Co; Beavercreek (OH); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Job summary

Germain Ford of Beavercreek in Beavercreek, OH is seeking a detail-oriented Warranty Administrator to manage warranty claims and ensure compliance with manufacturer policies. You will support the service department and enhance customer satisfaction through accurate processing and clear communication.

The role requires proficiency with warranty software and MS Office, strong organizational skills, and the ability to work both independently and as part of a team.

Qualifications

• Experience in automotive warranty administration preferred.
• Strong attention to detail and organization.
• Proficiency with warranty management software and Microsoft Office.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of automotive service operations is a plus.

Responsibilities

• Process and submit warranty claims accurately and timely.
• Review repair orders for warranty eligibility and verify accuracy.
• Communicate with manufacturers and vendors about warranty issues.
• Maintain warranty records to ensure compliance with standards.
• Collaborate with service technicians and management to resolve issues.
• Stay up-to-date with changes in warranty policies and procedures.

Skills

Warranty administration

Attention to detail

MS Office

Communication skills

Team oriented

Automotive service knowledge

Tools

Warranty software

Microsoft Office

Job description

Germain Ford of Beavercreek in Beavercreek, OH is seeking a detail-oriented Warranty Administrator to manage warranty claims and ensure compliance with manufacturer policies. You will support the service department and enhance customer satisfaction through accurate processing and clear communication.

The role requires proficiency with warranty software and MS Office, strong organizational skills, and the ability to work both independently and as part of a team.