Automotive Warranty Specialist — Claims & Compliance

Germain Honda of Dublin; Beavercreek (OH); Hybride; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health, dental and vision insurance

401(k) with employer match

Paid vacation and holidays

Competitive wage plans

Professional development

Employee discounts

Company outings and activities

Résumé du poste

Germain Ford of Beavercreek in Beavercreek, OH is seeking an Automotive Warranty Administrator to manage warranty claims, verify eligibility, and ensure compliance with manufacturer policies within our service department.

You will collaborate with technicians and service managers to resolve warranty issues, communicate with manufacturers, and maintain detailed warranty records while staying current on policy changes.

Qualifications

• Experience in automotive warranty administration or similar role.
• Strong attention to detail and organization.
• Proficiency with warranty software and MS Office.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of automotive service operations is a plus.

Responsabilités

• Process and submit warranty claims accurately and in a timely manner.
• Review repair orders for warranty eligibility and verify repair accuracy.
• Communicate with manufacturers regarding warranty issues and reimbursements.
• Maintain warranty records and documentation to ensure compliance with company and manufacturer standards.
• Collaborate with service technicians and management to resolve warranty-related issues.
• Stay up-to-date with changes in warranty policies and procedures.

Connaissances

Warranty administration

Attention to detail

Organizational skills

Warranty software

MS Office

Communication

Teamwork

Automotive knowledge

Outils

Warranty management software

Microsoft Office

Description du poste

Germain Ford of Beavercreek in Beavercreek, OH is seeking an Automotive Warranty Administrator to manage warranty claims, verify eligibility, and ensure compliance with manufacturer policies within our service department.

You will collaborate with technicians and service managers to resolve warranty issues, communicate with manufacturers, and maintain detailed warranty records while staying current on policy changes.