Automotive Warranty Claims Specialist

Germain Ford of Beavercreek; Beavercreek (OH); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid vacation

Competitive wages

Professional development

Employee discounts

Job summary

Germain Ford of Beavercreek in Beavercreek, OH is seeking an Automotive Warranty Administrator to manage warranty claims and ensure compliance with manufacturer policies to support our service department and enhance customer satisfaction.

You will process claims, verify eligibility, communicate with manufacturers, and maintain warranty records while collaborating with technicians and management to resolve issues.

Qualifications

• Experience in automotive warranty administration preferred.
• Strong attention to detail and organizational skills.
• Proficiency with warranty management software and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of automotive service operations is a plus.

Responsibilities

• Process and submit warranty claims accurately and in a timely manner.
• Review repair orders for warranty eligibility and verify repair accuracy.
• Communicate with manufacturers and vendors regarding warranty issues and reimbursements.
• Maintain warranty records and documentation to ensure compliance with company and manufacturer standards.
• Collaborate with service technicians and management to resolve warranty-related issues.
• Stay up-to-date with changes in warranty policies and procedures.

Skills

Warranty administration

Microsoft Office

Communication skills

Detail-oriented

Team player

Tools

Warranty software

Job description

Germain Ford of Beavercreek in Beavercreek, OH is seeking an Automotive Warranty Administrator to manage warranty claims and ensure compliance with manufacturer policies to support our service department and enhance customer satisfaction.

You will process claims, verify eligibility, communicate with manufacturers, and maintain warranty records while collaborating with technicians and management to resolve issues.