Automotive Warranty Claims Specialist

Germain Honda; Beavercreek (OH); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, Dental & Vision

401(k) with Employer Match

Paid Vacation & Holidays

Competitive Wages

Professional Development

Company Outings

Employee Discounts

Job summary

Germain Ford of Beavercreek is seeking an Automotive Warranty Administrator to manage warranty claims and ensure compliance with manufacturer policies, supporting the service department and enhancing customer satisfaction. Based in Beavercreek, OH, this role offers the chance to contribute to a fast-paced automotive retail environment.

You will process claims, review eligibility, communicate with manufacturers, maintain records, and collaborate with technicians to resolve issues.

Qualifications

• Experience in automotive warranty administration or a similar role.
• Strong attention to detail and organizational skills.
• Proficiency with warranty management software and Microsoft Office.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of automotive service operations a plus.

Responsibilities

• Process and submit warranty claims accurately and timely.
• Review repair orders for warranty eligibility and verify repair accuracy.
• Communicate with manufacturers and vendors regarding warranty issues and reimbursements.
• Maintain warranty records and documentation to ensure compliance with company and manufacturer standards.
• Collaborate with service technicians and management to resolve warranty-related issues.
• Stay up-to-date with changes in warranty policies and procedures.

Skills

Attention to detail

Organizational skills

Communication skills

Interpersonal skills

Tools

Warranty management software

Microsoft Office Suite

Job description

Germain Ford of Beavercreek is seeking an Automotive Warranty Administrator to manage warranty claims and ensure compliance with manufacturer policies, supporting the service department and enhancing customer satisfaction. Based in Beavercreek, OH, this role offers the chance to contribute to a fast-paced automotive retail environment.

You will process claims, review eligibility, communicate with manufacturers, maintain records, and collaborate with technicians to resolve issues.