Automotive Warranty Claims Specialist

River Oaks CDJR; Lansing (IL); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Vacation

Sick Time

Growth Opportunities

Vehicle Discounts

Descripción de la vacante

The Ed Napleton Automotive Group is seeking an Automotive Warranty Clerk located at River Oaks Chrysler Dodge Jeep RAM. The role involves preparing, submitting, and tracking manufacturer warranty claims to ensure timely and accurate processing.

We offer a range of benefits and growth opportunities within a large automotive group. CDK experience is highly desirable; a keen eye for detail and strong communication are essential.

Formación

• High school diploma or equivalent.
• Must have previous Automotive Warranty Administrative experience.
• CDK experience highly desirable.
• Must be detail oriented and have strong organizational ability.
• Excellent verbal and written communication skills.

Responsabilidades

• Prepares, submits, and follows up on warranty claims.
• Processes all warranty paperwork, ensuring proper documentation and verifies criteria required by factory or distributor.
• Keeps abreast of all factory recalls and announcements.
• Arranges for parts to be shipped to the factory or distributor and resubmits all rejected claims promptly.
• Assists with body shop warranty claims and follows up on outstanding claims.
• Reconciles all warranty receivables and works with the accounting department to obtain payments.
• Keeps track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed.
• Maintains all service and customer records as required by the warrantor.
• Other duties as assigned by management.

Conocimientos

Attention to detail

Organizational skills

Verbal and written communication

Educación

High school diploma

Herramientas

CDK

Descripción del empleo

The Ed Napleton Automotive Group is seeking an Automotive Warranty Clerk located at River Oaks Chrysler Dodge Jeep RAM. The role involves preparing, submitting, and tracking manufacturer warranty claims to ensure timely and accurate processing.

We offer a range of benefits and growth opportunities within a large automotive group. CDK experience is highly desirable; a keen eye for detail and strong communication are essential.