Automotive Warranty Claims Specialist

River Oaks Chrysler Jeep Dodge Ram; Lansing (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid vacation & sick time

Discounts on vehicles & service

Growth opportunities

Job summary

River Oaks Chrysler Dodge Jeep RAM is seeking an Automotive Warranty Clerk to handle warranty claims processing, submission, and tracking. This role requires attention to detail and strong organizational skills to ensure timely reimbursements and accurate record-keeping.

The position offers a competitive hourly pay range and benefits, including medical, dental, vision, and 401k. CDK experience is highly desirable, and the employer values growth opportunities within a family-owned organization.

Qualifications

• High school diploma or equivalent.
• Must have previous Automotive Warranty Administrative experience.
• CDK experience highly desirable.
• Must be detail oriented and have strong organizational ability.
• Excellent verbal and written communication skills.
• Willingness to undergo a background check and drug screen in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Prepares, submits, and follows up on warranty claims.
• Processes all warranty paperwork, ensuring proper documentation and verifies criteria required by factory or distributor.
• Keeps abreast of all factory recalls and announcements.
• Arranges for parts to be shipped to the factory or distributor and resubmits all rejected claims promptly.
• Assists with body shop warranty claims and follows up on outstanding claims.
• Reconciles all warranty receivables and works with the accounting department to obtain payments.
• Keeps track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed.
• Maintains all service and customer records as required by the warrantor.
• Other duties as assigned by management.

Skills

Automotive warranty processing

Verbal and written communication

Detail oriented

Organizational skills

CDK experience

Background check & drug screen

Education

High school diploma or equivalent

Tools

CDK

Job description

River Oaks Chrysler Dodge Jeep RAM is seeking an Automotive Warranty Clerk to handle warranty claims processing, submission, and tracking. This role requires attention to detail and strong organizational skills to ensure timely reimbursements and accurate record-keeping.

The position offers a competitive hourly pay range and benefits, including medical, dental, vision, and 401k. CDK experience is highly desirable, and the employer values growth opportunities within a family-owned organization.