Automotive Warranty Claims Pro

EasyCare Recruiting; Martinsburg (WV); On-site; USD 40,000 - 52,000; Full time

Job summary

Zohorecruit is seeking an Automotive Warranty Claims Specialist in Martinsburg, WV to review warranty paperwork, verify repairs for coverage and payments, and stay informed about factory recalls and announcements.

The role requires strong customer service, basic computer proficiency, and a willingness to undergo background checks and drug testing. Compensation is based on experience with competitive benefits in the retail automotive industry.

Qualifications

• Technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment.
• Experience preferred but not required.
• Strong customer service skills a must.
• Must have computer proficiency.
• Valid driver's license.
• Must be willing to submit to background check, driving record & drug test.
• Compensation is based on experience and is competitive with the retail automotive industry.
• We offer excellent benefits.

Responsibilities

• Automotive Warranty Administrators / Warranty Admins review all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor
• Automotive Warranty Admins keep abreast of all factory recalls and announcements
• Reconciling all warranty receivables and working with the accounting department to obtain payments
• Automotive Warranty Administrators maintain all service and customer records as required by the warrantor
• Utilize technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment
• Automotive Warranty Administrator will process and post all service warranty RO's

Skills

Technical knowledge

Customer service

Computer proficiency

Driver's license

Background check consent

Job description

Zohorecruit is seeking an Automotive Warranty Claims Specialist in Martinsburg, WV to review warranty paperwork, verify repairs for coverage and payments, and stay informed about factory recalls and announcements.

The role requires strong customer service, basic computer proficiency, and a willingness to undergo background checks and drug testing. Compensation is based on experience with competitive benefits in the retail automotive industry.