Automotive Warranty Pro: Claims & Customer Care

Easycare; Hagerstown (MD); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

Unknown company in the United States is seeking an Automotive Warranty Claims Specialist. You will review warranty paperwork, verify criteria, and stay updated on factory recalls and announcements.

You will reconcile warranty receivables, coordinate with the accounting department, maintain service and customer records, and use your vehicle service knowledge to verify documentation for warranty coverage and payment.

Qualifications

• Technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment.
• Strong customer service skills required.
• Must have driver's license and be willing to pass background check and drug test.

Responsibilities

• Automotive Warranty Administrators review all warranty paperwork to ensure proper documentation and verify criteria required by factory or distributor.
• Keep abreast of all factory recalls and announcements.
• Reconciling warranty receivables and working with the accounting department to obtain payments.
• Maintain all service and customer records as required by the warrantor.
• Utilize knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment.
• Process and post all service warranty RO's.

Skills

Technical knowledge of vehicle service

Strong customer service skills

Problem solving

Job description

Unknown company in the United States is seeking an Automotive Warranty Claims Specialist. You will review warranty paperwork, verify criteria, and stay updated on factory recalls and announcements.

You will reconcile warranty receivables, coordinate with the accounting department, maintain service and customer records, and use your vehicle service knowledge to verify documentation for warranty coverage and payment.