Automotive Warranty Claims Expert

Easycare; Martinsburg (WV); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Zohorecruit is seeking an Automotive Warranty Claims Specialist in Martinsburg, WV. The role focuses on reviewing warranty paperwork, staying current with recalls, and ensuring proper documentation for warranty coverage and payments.

Ideal candidates possess strong customer service skills, basic computer proficiency, and a valid driver’s license. Background checks and drug testing may be required; compensation is based on experience with excellent benefits.

Qualifications

• Technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment.
• Experience in customer service highly preferred.
• Must be proficient with computers and basic software.
• Valid driver’s license required; background check and drug test may apply.
• Compensation based on experience; benefits offered.

Responsibilities

• Review warranty paperwork to ensure proper documentation and criteria required by factory or distributor.
• Keep abreast of all factory recalls and announcements.
• Reconcile warranty receivables and work with accounting to obtain payments.
• Maintain service and customer records as required by the warrantor.
• Verify repairs for warranty coverage and payment using technical vehicle knowledge.
• Process and post all service warranty RO's.

Skills

Vehicle service knowledge

Customer service

Computer proficiency

Valid driver's license

Job description

Zohorecruit is seeking an Automotive Warranty Claims Specialist in Martinsburg, WV. The role focuses on reviewing warranty paperwork, staying current with recalls, and ensuring proper documentation for warranty coverage and payments.

Ideal candidates possess strong customer service skills, basic computer proficiency, and a valid driver’s license. Background checks and drug testing may be required; compensation is based on experience with excellent benefits.