Automotive Warranty Claims Expert

Route 24 Auto Group; Brockton (MA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k)

Health insurance

Vision insurance

Life insurance

Employee referral program

Job summary

Jeep 24 of Brockton is seeking an experienced Automotive Warranty Administrator to manage the full warranty claims process, ensuring accuracy and timely reimbursements. The role collaborates with Service, Parts, and Accounting to maintain compliant records and maximize efficiency.

Ideal candidates have 3–7 years of warranty administration experience, strong attention to detail, and proficiency with dealership systems and warranty portals. Competitive salary and benefits offered.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 3–7 years of automotive warranty administration or related experience.
• Strong understanding of warranty policies, repair orders, and parts requirements.
• Proficiency with dealership management systems and warranty portals.
• Excellent communication and attention to detail.

Responsibilities

• Review, prepare, and submit warranty claims accurately and timely.
• Verify documentation meets manufacturer requirements.
• Track status and follow up on pending claims; resubmit corrected claims.
• Monitor warranty receivables and ensure timely reimbursements.
• Collaborate with Service, Parts, and Accounting to resolve discrepancies and improve accuracy.
• Maintain accurate warranty records and assist with audits and reconciliation.

Skills

Organizational skills

Attention to detail

Communication

Problem solving

Multitasking

Education

High school diploma or GED

Associate degree

Tools

MS Office

Warranty portals

Dealership management systems

Job description

Jeep 24 of Brockton is seeking an experienced Automotive Warranty Administrator to manage the full warranty claims process, ensuring accuracy and timely reimbursements. The role collaborates with Service, Parts, and Accounting to maintain compliant records and maximize efficiency.

Ideal candidates have 3–7 years of warranty administration experience, strong attention to detail, and proficiency with dealership systems and warranty portals. Competitive salary and benefits offered.