Automotive Warranty Administrator with Toyota Experience

ZT Motors of Texas LP; Houston (TX); On-site; USD 52,000 - 66,000; Full time

Job summary

ZT Motors of Texas LP is seeking a Toyota Warranty Administrator to manage the warranty lifecycle from booking to claim submission, reconciliation and reporting in line with Toyota and company policies.

The ideal candidate will be highly organized, detail-oriented, and capable in a fast-paced dealership environment, supporting multiple departments and ensuring manufacturer compliance.

Qualifications

• Minimum 2 years of warranty administration experience in a dealership environment.
• Toyota experience is strongly preferred.
• Experience with CDK database systems is preferred.
• Strong knowledge of manufacturer warranty policies, procedures, and audit requirements.
• Excellent communication, organization, and documentation skills.
• Proficiency with Microsoft Word, Excel, Outlook, and Teams.

Responsibilities

• Review and book repair orders in compliance with Toyota Policy and Procedure.
• Process warranty claims promptly and accurately.
• Process warranty paperwork for proper documentation.
• Verify criteria required by manufacturer.
• Reconcile warranty receivables on the appropriate schedule.
• Post credits and resubmit rejected claims promptly.
• Review warranty receivable schedules for timely payment.
• Follow up on payment of outstanding claims.
• Stay informed on factory recalls and bulletins.
• Assist with clerical needs as directed by management.
• Maintain professional appearance and a neat work area.

Skills

Warranty administration

Toyota experience

CDK database systems

Documentation

Communication

Organization

Microsoft Word

Microsoft Excel

Outlook

Teams

Tools

CDK

Job description

ZT Motors of Texas LP is seeking a Toyota Warranty Administrator to manage the warranty lifecycle from booking to claim submission, reconciliation and reporting in line with Toyota and company policies.

The ideal candidate will be highly organized, detail-oriented, and capable in a fast-paced dealership environment, supporting multiple departments and ensuring manufacturer compliance.