Automotive Tire & Service Sales Manager

DOBBS TIRE & AUTO CENTERS; Waterloo (IL); On-site; USD 52,000 - 78,000; Full time

Job summary

DOBBS TIRE & AUTO CENTERS in Waterloo, IL is seeking a Retail Sales Manager to drive tire and service sales in a fast-paced automotive environment. You will assess customer needs, recommend the right tires and services, and manage day-to-day sales operations with a hands-on leadership style.

The role requires strong automotive knowledge, excellent communication, and the ability to balance customer service with shop workflow while guiding a motivated team toward store goals.

Qualifications

• Minimum 1 year of experience in retail sales management.
• Automotive repair industry experience is preferred.
• Strong communication and leadership skills required.
• Ability to manage store operations and drive sales.

Responsibilities

• Greet customers and assess tire and service needs.
• Recommend tires, services, and accessories.
• Manage sales transactions across channels.
• Oversee shop workflow balancing sales with staff.
• Track inventory and maintain POS displays.
• Perform opening/closing duties and deposits.
• Lead a clean, organized showroom and service area.
• Multi-task customer interactions, sales activity, and priorities.
• Apply product knowledge to assist tire selection and maintenance.

Skills

Customer service excellence

Leadership

Sales and upselling

Communication skills

Multitasking

Education

High School Diploma or GED

Tools

POS systems

Inventory management

Job description

DOBBS TIRE & AUTO CENTERS in Waterloo, IL is seeking a Retail Sales Manager to drive tire and service sales in a fast-paced automotive environment. You will assess customer needs, recommend the right tires and services, and manage day-to-day sales operations with a hands-on leadership style.

The role requires strong automotive knowledge, excellent communication, and the ability to balance customer service with shop workflow while guiding a motivated team toward store goals.