Automotive Store Manager

Big-Brand-Tire-; Mesa (AZ); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Supplemental insurance

401(k) match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service in Mesa, AZ is seeking an Automotive Store Manager to lead a high-volume team and deliver five-star guest experiences. You’ll recruit, coach, schedule, and performance-manage, while driving KPIs and sales playbooks across service and parts.

The role requires 2+ years in automotive store or high-volume retail management, strong sales leadership, and a hands-on leader who can manage payroll, inventory, and customer service with weekend availability.

Qualifications

• 2+ years store or service management in automotive or high-volume retail with P&L ownership.
• Proven sales leadership: hits targets, builds pipeline, lifts metrics.
• People leader: hires well, coaches often, retains talent.
• Operational athlete: confident with KPIs, scheduling, inventory and cash controls.
• Customer-first communicator who explains clearly and follows through.
• Open availability, including weekends.

Responsibilities

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team.
• Own the guest experience: model five-star service and assist with estimates and approvals.
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations and follow-through.
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence.
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination.
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence.

Skills

Sales leadership

People leadership

Operational excellence

Customer-focused communication

Valid driver's license

Weekend availability

2+ years management

Job description

Automotive Store Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Automotive Store Manager:

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

What Makes You a Great Fit

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
• People leader: hires well, coaches often, holds standards, retains talent
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
• Customer-first communicator who builds trust with clear explanations and follow-through
• Valid driver's license; able to assist with shop flow (periodic lifting up to 70 lbs)
• Open availability, including weekends, to lead the store through our busiest guest-facing hours

Nice-to-have: ASEs, multi-brand experience, turnaround wins, Spanish/English bilingual.

What Success Looks Like (KPIs you’ll own)

• Comp sales growth & gross profit dollars
• Labor/parts margin health; average RO; alignment & warranty attachment
• Technician productivity & efficiency; clocking and MEAL/OT compliance
• Inventory accuracy & shrink; safety & audit scores
• Team engagement, retention, and bench readiness

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.