Automotive Technician - Mercedes-Benz

Mercedes-Benz of Rochester; Rochester (MN); On-site; USD 48,000 - 69,000; Full time

Benefits offered by this job

Paid Training

Manufacturer Certifications

Flexible scheduling

Medical, dental, vision

401K

Paid vacation and sick time

Discounts on vehicles

Job summary

Napleton Mercedes-Benz of Rochester in Rochester, MN is seeking an Automotive Service Technician to perform repair and maintenance per dealership and factory standards, building customer loyalty through trusted service. Maintain communication with parts and service staff, diagnose issues, and stay current with factory bulletins and training to ensure top-quality workmanship.

The role offers starting pay between $35.00 and $50.00 per flat rate hour, plus incentives.

Qualifications

• Automotive Service Technician experience
• ASE certification desirable
• Excellent customer service
• Strong communication skills
• Valid Driver’s License
• 18+ years of age or older to comply with the company driving policy
• Willingness to undergo a background check and drug screen

Responsibilities

• Perform vehicle repair and/or maintenance per repair order and factory standards
• Communicate with Parts Department and Service Advisors to manage production and customer communication
• Diagnose causes of malfunctions and perform repairs
• Explain technical diagnoses and needed repairs to non-mechanics
• Stay updated on factory bulletins and training
• Keep management informed of mechanical repair problems
• Maintain an organized work area
• Other duties as assigned by manager

Skills

Automotive service

Customer service

Communication skills

Driver's license

ASE certification desirable

Tools familiarity

Tools

Special tools

Job description

The Ed Napleton Automotive Group is looking for our nextAutomotive Service Technician. This is an exciting opportunity in a growing, fast-paced industry. Located atNapleton Mercedes-Benz of RochestertheAutomotive Service Technicianwill be responsible for vehicle repair and maintenance as assigned in accordance with dealer and factory standards. This position will build Customer loyalty by developing trust and ensuring confidence in Napleton through effectively diagnosing vehicles.

What We Offer:

• Potential pay starts between$35.00-50.00per flat rate hour. This includes incentive-based pay, so your skills and effort drive your income!
• Fair work distribution.
• Organized special tools for higher production efficiency.
• Tool reimbursement/Tool Allowances.
• Paid Training, Paid Manufacturer Certifications, Cross Training & Career Advancement.
• Flexible scheduling options.
• Benefits include medical, dental, vision, 401K, paid vacation and sick time.
• For additional benefit information please visitNapletonMN.MyBenefitsLibrary.com
• Discounts on products, services, and vehicles.
• Family Owned and Operated – 90+ years in business!

Job Responsibilities:

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair.
• Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate
• Keeps store management aware of mechanical repair problems as they occur
• Maintains an organized work area
• Other duties assigned by manager

Job Requirements:

• Automotive Service Technician experience
• ASE certification desirable
• Excellent customer service
• Strong communication skills
• Valid Driver’s License
• 18+ years of age or older to comply with the company driving policy
• Willingness to undergo a background check and drug screen in accordance with local/law regulations.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws