Automotive Technician/Mechanic

Monro, Inc.; Santa Cruz (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Monro, Inc. is seeking an Automotive Technician/Mechanic to join their team. This role involves conducting vehicle diagnostics, performing routine repairs, and delivering exceptional customer service. Candidates should have a high school diploma and automotive training, with opportunities for career growth and performance incentives.

Benefits

Performance incentives

Paid vacation

Holidays

Reimbursement for certifications and licenses

401(k)

Healthcare

Vision

Dental

Employee discounts

Career growth opportunities

Qualifications

• High School Diploma or equivalent required.
• Automotive training or experience preferred.
• Valid driver’s license and satisfactory Motor Vehicle Report.

Responsibilities

• Perform basic vehicle diagnostics to identify required repairs.
• Complete Monro’s Courtesy Inspection on every guest vehicle.
• Maintain cleanliness and organization of the store environment.

Skills

Basic automotive maintenance

Repair skills

Customer service

Communication skills

Education

High School Diploma or equivalent

Automotive training or experience

ASE certification and State Inspection license preferred

Tools

Basic tools

Job description

Join to apply for the Automotive Technician/Mechanic role at Monro, Inc.

Company Description

Monro Inc. is a leader in the automotive maintenance and repair services industry. We are the country’s top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first—selling them only what they need and ensuring the work performed on their cars is done right the first time, every time.

Founded in 1957 in Rochester, New York, we now have over 1,300 company-owned locations servicing over four million cars annually across 28 eastern and mid-western states. Monro offers a wide range of tire choices and repair services, including exhaust, brake, suspension, alignment, ride control, tire, battery, electrical, air conditioning, and scheduled maintenance services under several leading brands. We are publicly traded and a top performer on NASDAQ in both results and investor returns.

Job Description

Starting Pay: $20 to $25 per hour, based on experience, with additional incentives. The Technician role can be full-time or part-time, and is hourly, depending on business needs. Responsibilities include conducting basic vehicle diagnostics, performing routine repairs and maintenance, and delivering exceptional 5-star service through effective communication and meeting guest expectations.

Responsibilities

• Perform basic vehicle diagnostics to identify required repairs.
• Complete Monro’s Courtesy Inspection on every guest vehicle, documenting and communicating additional services needed; audit courtesy inspections by General Service Technicians.
• Assist with inventory management, including pulling tires and parts, unloading, and stocking.
• Maintain cleanliness and organization of the store environment.
• Perform services following safety standards, including wheel torque, oil safety, and compliance procedures.
• Test drive vehicles in accordance with policies, using dedicated routes and adhering to traffic and safety laws.
• Follow all company policies, governmental standards, and safety procedures.
• Maintain technical knowledge through completion of Monro University training.
• Operate and maintain equipment safely, including lifts, welders, brake lathes, etc.
• Perform other duties as assigned.

Profile Summary

• Basic automotive maintenance, repair, and tire services skills.
• Ability to diagnose problems and identify solutions.
• Ability to interpret instructions in various formats.
• Strong customer service and communication skills.

Work Environment & Physical Requirements

Work in an automotive shop environment with exposure to noise, weather, chemicals, odors, dirt, and dust. Must be able to work flexible hours, lift up to 75 lbs, and perform physical tasks including standing, walking, reaching, and bending.

Qualifications

• High School Diploma or equivalent.
• Automotive training or experience.
• ASE certification and State Inspection license preferred.
• Valid driver’s license and satisfactory Motor Vehicle Report.
• Own basic tools or participate in Monro’s tool purchase program.

Benefits

• Performance incentives, paid vacation, holidays.
• Reimbursement for certifications and licenses.
• 401(k), healthcare, vision, dental, employee discounts.
• Career growth opportunities.

Additional Information

Monro is committed to diversity and equal opportunity employment. We support career advancement through training, certifications, and educational programs.