Automotive Technician A

Pep Boys; Pequannock Township (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled Technician to join their team. This role involves diagnosing and repairing automotive systems while providing exceptional customer service. The ideal candidate will have a strong mechanical background, leadership skills, and a commitment to teamwork. You will play a vital role in ensuring customer satisfaction through effective communication and technical expertise. If you are motivated and ready to take on new challenges in a dynamic work environment, this opportunity is perfect for you.

Qualifications

• 3+ years of automotive mechanical diagnosis and repair experience.
• 4+ ASE certifications preferred, including A4 Steering and Suspension.

Responsibilities

• Diagnose and repair various automotive systems to specifications.
• Explain technical diagnoses and repairs to customers effectively.

Skills

Automotive Mechanical Diagnosis

Problem-Solving

Customer Service

Leadership

Education

High School Diploma or GED

ASE Certifications

Tools

Diagnostic Tools

Job description

Position Summary

A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Duties & Responsibilities

• Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals, including employees and customers, as required.
• Continuously learn new technical information and techniques through formal training to stay updated with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management informed of mechanical repair problems as they occur.
• Maintain an organized and clean shop environment.
• Adhere to all company policies, procedures, safety, and environmental rules.

Knowledge, Skills, and Abilities

This position is a leadership role within the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team-first mentality are essential for success. The following qualifications are required to assess your fit:

• A High School Diploma or GED.
• At least 3 years of strong automotive mechanical diagnosis, problem-solving, and repair experience.
• 4 or more ASE certifications are preferred, including A4 Steering and Suspension, A5 Brakes, and at least two from A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance.
• Section 609 certification is required.
• State Inspection license if applicable.
• High motivation, energy, and a customer-focused attitude.
• Valid driver's license.
• Successful completion of a pre-employment background check.
• Availability to work days, nights, holidays, and weekends as needed.

Physical Demands and Work Environment

The physical demands described are representative of those required to perform the essential functions of this job. Reasonable accommodations may be provided to individuals with disabilities.

The characteristics described are typical of the work environment encountered in this role.

Physical Demands

• Frequently lift, carry, and handle merchandise and supplies up to 50 pounds without assistance.
• Stand and walk frequently for extended periods.
• Reach overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting.
• Communicate effectively in person, by phone, or telecommunications.
• Use a computer to enter and locate information.
• Present information to groups.
• Visually verify information, often in small print.
• Operate a motor vehicle safely.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.