Automotive Technician

Insight Global; Rutherford (NJ); On-site; USD 55,000 - 85,000; Full time

Job summary

Insight Global is seeking an experienced Service Technician for a luxury electric vehicle manufacturer in New Jersey. The role combines in-shop and mobile service, focusing on diagnosing and repairing advanced EV systems and powertrains with strong customer service skills.

The position requires 2–5 years of automotive experience, EV/HEV diagnostics, and ESL certifications such as EPA 609. Training and ASE certifications are provided after hire to support growth.

Qualifications

• 2–5 years of experience as automotive service technician.
• Experience diagnosing and repairing electric or hybrid vehicles.
• Knowledge of high-voltage and low-voltage EV systems.
• Willingness to obtain ASE certifications within 6–8 months of hire.
• EPA Section 609 certification is required.

Responsibilities

• Diagnose and repair mechanical and electrical issues in EVs and HEVs.
• Maintain knowledge of high-voltage and low-voltage systems.
• Perform maintenance on electric vehicle powertrains and components.
• Document concerns, causes, and repairs.
• Use service software and diagnostic tools to record interactions.
• Communicate with service advisors, managers, technicians, and customers.
• Share knowledge and guide teammates as needed.
• Follow safety, maintenance, and repair procedures.
• Deliver high-quality customer experiences with attention to detail.
• Support mobile service operations as needed.

Skills

Automotive experience

Electrical diagnostics

EV/HEV systems

High/low voltage knowledge

Customer communication

Documentation

Education

EPA Section 609 certification

ASE certifications are beneficial

Tools

Microsoft Office

Dealership management software

Diagnostic tools

Job description

A leading luxury electric vehicle manufacturer is seeking an experienced Service Technician to diagnose, maintain, and repair advanced electric vehicles. This position is ideal for an automotive technician with hands-on experience in EV/HEV systems, electrical diagnostics, mechanical repair, and customer service.

The Service Technician will work in a fast-paced environment supporting both in-shop and mobile service operations. The company also provides training and reimbursement for required ASE certifications.

Responsibilities

• Diagnose and repair basic and complex mechanical and electrical issues
• Maintain strong knowledge of high-voltage, low-voltage, and electric vehicle systems
• Perform maintenance and repair work on electric vehicle powertrains and related components
• Accurately document vehicle concerns, causes, and completed repairs
• Use service software and diagnostic tools to document customer and vehicle interactions
• Communicate effectively with service advisors, managers, technicians, and customers
• Share technical knowledge and provide guidance to other team members when needed
• Follow established safety, maintenance, and repair procedures
• Deliver a high-quality customer experience with strong attention to detail
• Support mobile service operations as needed

Required Qualifications

• 2–5 years of experience as an automotive service technician
• Previous experience diagnosing and repairing electric or hybrid vehicles
• Knowledge of high-voltage systems, low-voltage systems, and electric vehicle powertrains
• Strong electrical and mechanical diagnostic abilities
• Customer-facing experience with strong written and verbal communication skills
• Ability to use Microsoft Office and learn proprietary dealership management software
• EPA Section 609 certification
• Willingness to complete company-provided CPR training after hire
• Valid driver’s license with no suspensions within the previous year
• Ability to obtain required ASE certifications within 6–8 months of hire

Preferred Qualifications

• ASE certifications such as A4, A5, A6, A7, A8, L3, or L4
• Experience working in a luxury automotive repair or dealership environment
• Experience with advanced driver-assistance systems