Automotive Technical Training Specialist

ADP, Inc.

Sacramento (CA)

On-site

USD 78,000 - 98,000

Full time

5 days ago

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Job summary

ADP, Inc. in Oakland, CA is seeking a Technical Trainer to develop and deliver advanced technical training programs that enhance knowledge, capability, and safety of service technicians and field personnel across North America.

This role applies deep expertise in automotive systems, adult learning facilitation, and instructional design best practices to create engaging, effective learning experiences that strengthen service quality, operational performance, and customer satisfaction.

Qualifications

Bachelor’s degree in Automotive Technology, Engineering, or related field preferred.
ASE A6 Certification required; ASE Master Certification or OEM equivalent strongly preferred.
Minimum of 3-5 years in automotive technical training, curriculum development, or advanced diagnostics and repair.
Proficiency with LMS platforms and virtual training technologies.
Expertise in diagnostics, electrical systems, and EV technologies.
Strong instructional design and facilitation skills with an engaging delivery style

Responsibilities

Design and update instructor-led, blended, and eLearning courses on vehicle systems, diagnostics, maintenance, and repair procedures.
Develop technical materials such as manuals, job aids, visual guides, and performance assessments.
Incorporate adult learning principles and multimedia tools to enhance retention and application.
Ensure readiness of training environments, vehicles, and technical equipment for instructional delivery, maintaining safety and functionality standards.
Deliver classroom, virtual, and hands-on workshops for technicians and provider personnel.
Evaluate learner performance and provide constructive feedback to reinforce technical proficiency.
Conduct follow-up visits or in-field assessments based on performance metrics to reinforce learning and close skill gaps.
Measure program effectiveness using learner assessments, feedback, and operational data.
Analyze performance trends to refine content and instructional delivery.
Recommend process improvements and innovations in training technology or methodology.
Participate in “Train-the-Trainer” or internal certification programs to enhance instructional delivery skills and support trainer readiness across the network.