Automotive Technical Support & Training Specialist (B2B, EV)

ABL Recruitment; English (IN); On-site; USD 44,000 - 73,000; Full time

Benefits offered by this job

Bonus 15%

Excellent benefits

Job summary

ABL Recruitment is seeking an Automotive Technical Support Specialist to deliver field-based technical support and hands-on training to a nationwide dealer network. This role focuses on delivering first-class customer care, troubleshooting, and technical guidance for hybrid and electric vehicle systems.

You will work within a dynamic, growth-focused team and be responsible for reporting visits, creating training materials, and liaising with engineering and aftersales teams to improve product

Qualifications

• 5 years of experience in a previous technical role within the automotive sector.
• A formal technical or engineering-based qualification or Master Technician experience
• Experience with diagnostic tooling and engineering logging equipment.
• Experience in hybrid and electric vehicle systems
• Ability to read and understand engineering drawings, including electrical diagrams.
• Full and clean driving licence.

Responsibilities

• Provide a fully field-based technical support to the passenger car Dealer network and create visit reports.
• Manage a caseload and liaise with engineers.
• Escalate unresolved cases to the appropriate engineering team.
• Liaise with Quality Improvement Team and the customer experience team to suggest improvements to the product.
• Liaise with the aftersales team.

Skills

Diagnostic tooling

Engineering logging equipment

Hybrid & EV systems

Reading electrical diagrams

Driving licence

Education

Master Technician

Engineering qualification

Tools

Diagnostic tools

Job description

ABL Recruitment is seeking an Automotive Technical Support Specialist to deliver field-based technical support and hands-on training to a nationwide dealer network. This role focuses on delivering first-class customer care, troubleshooting, and technical guidance for hybrid and electric vehicle systems.

You will work within a dynamic, growth-focused team and be responsible for reporting visits, creating training materials, and liaising with engineering and aftersales teams to improve product