Automotive Tech Sales & Support Specialist

Z1 Motorsports, Inc.; Carrollton (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Z1 Motorsports, Inc. is seeking a Technical Sales & Support Representative to assist customers via in-person, phone, and email channels. You will stay updated on core models, recommend products, and process orders while delivering excellent service. Strong automotive knowledge and communication skills are essential.

Ideal candidates will thrive in a fast-paced environment, manage time effectively, and be willing to work occasional nights and weekends. Bilingual Spanish is a plus.

Qualifications

• Strong verbal and written communication skills.
• Extensive automotive knowledge.
• Excellent interpersonal and customer service abilities.
• Ability to work in a fast-paced environment.
• Willingness to work nights and rotating weekends.
• Excellent prioritization and time management skills.
• Strong research, problem solving and critical thinking.
• Proficient with Microsoft Office Suite.
• Customer service/call center experience preferred.
• Spanish bilingual skills are a plus.

Responsibilities

• Stay current on core models and product range.
• Interact with customers in person, by phone, and online.
• Listen to clients and recommend the best products.
• Accept and process orders.
• Verify part numbers and product fitment.
• Promote special sales and engage the community on social platforms.
• Develop 1:1 client relationships through regular communication.
• Provide top-level customer service and resolve issues.
• Participate in enthusiast events periodically.
• Respond to customers promptly and follow up.
• Setup returns and exchanges.
• Ensure order accuracy.

Skills

Verbal and written communication

Automotive knowledge

Interpersonal skills

Time management

Problem solving

Research skills

Customer service

Bilingual (Spanish)

Tools

Microsoft Office Suite

Job description

Z1 Motorsports, Inc. is seeking a Technical Sales & Support Representative to assist customers via in-person, phone, and email channels. You will stay updated on core models, recommend products, and process orders while delivering excellent service. Strong automotive knowledge and communication skills are essential.

Ideal candidates will thrive in a fast-paced environment, manage time effectively, and be willing to work occasional nights and weekends. Bilingual Spanish is a plus.