Automotive Tech & Customer Experience Specialist

Penske Automotive; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401k plan with company match

Career growth opportunities

Job summary

Lexus of Austin, a Penske Automotive Group dealership, is seeking knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. You will assist customers with vehicle technology questions by email, phone, and in person, ensuring owners get the most out of their vehicles.

Join a Fortune 500 company recognized for Best Dealerships to Work For with comprehensive benefits and opportunities for career growth.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal and organizational skills.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Help customers with their vehicle technology questions by email, phone and in person.
• Provide an extraordinary customer experience to ensure owners get the most out of their vehicles.
• Assist customers in finding the vehicle they are looking for using product knowledge.

Skills

Customer service mindset

Communication skills

Interpersonal skills

Team player

Tools

MS Office Suite

CRM/lead management tools

Job description

Lexus of Austin, a Penske Automotive Group dealership, is seeking knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. You will assist customers with vehicle technology questions by email, phone, and in person, ensuring owners get the most out of their vehicles.

Join a Fortune 500 company recognized for Best Dealerships to Work For with comprehensive benefits and opportunities for career growth.