Lexus Technology, Product and Delivery Specialist

Lexusofsouthfield; Southfield (MI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Disability

401K Plan with Employer Contribution

Paid time off and vacation

Paid Training

Advancement opportunities

Job summary

MAP Automotive in Michigan seeks an energetic, self-driven customer service associate to guide customers through vehicle features and technology, answer questions, and deliver a memorable experience.

You will stay knowledgeable about products, assist with basic troubleshooting, and personalize each vehicle delivery to customer needs while maintaining a professional image. A drug screen and background check are required where applicable.

Qualifications

• Self-motivated and reliable
• Ability to multi-task and learn quickly
• Clean and valid driver's license

Responsibilities

• Guide customers through vehicle features, technology, and controls
• Explain vehicle functions clearly and answer questions
• Assist with technology concerns and basic troubleshooting
• Personalize each vehicle delivery to the customer's needs
• Create a positive, professional, and memorable customer experience
• Stay knowledgeable about current products and technology
• Perform other duties as assigned by management

Skills

Self-motivated

Multi-tasking

Patience to teach

Professional conduct

Background check

Driver's license

Job description

At MAP Automotive, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at MAP Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

We're looking for an energetic, self-driven, and motivated individual who is eager to learn and ready to be part of a great team. The ideal candidate is a fast learner, patient, dependable, and comfortable working with people. You should be able to stay motivated, handle multiple tasks, and take pride in providing excellent customer service.

Benefits

• Medical, Dental, Vision and Disability
• 401K Plan with Employer Contribution
• Paid time off and vacation
• Paid Training
• Advancement opportunities

Responsibilities

• Guide customers through their vehicle's features, technology, and controls
• Clearly explain vehicle functions and answer customer questions
• Assist with technology concerns and basic troubleshooting
• Personalize each vehicle delivery to the customer's needs
• Create a positive, professional, and memorable customer experience
• Stay knowledgeable about current products and technology
• Perform other duties as assigned by management

Qualifications

• Self-motivated
• Fast mover & multi-tasker
• Patience to teach
• Professional conduct and appearance
• Willing to submit to a drug screen& background check
• Must have clean & valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.