Automotive Store Manager: Lead, Sell & Grow KPIs

Big Brand Tire & Service; Mesa (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation & holidays

Insurance package

401(k) with company match

Employee discounts & ASE reimbursement

Career growth into Store Manager or M–

Job summary

Big Brand Tire & Service in Mesa is seeking an Automotive Store Manager to lead a high-performing team and deliver a superior guest experience. You will recruit, coach, schedule, and manage performance to meet aggressive service standards and KPI targets.

You will own the guest experience, drive sales through established playbooks, control payroll and inventory, and ensure OSHA/EHS compliance while maintaining strong cash controls and reporting.

Qualifications

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
• Proven sales leadership: hits targets, builds pipeline, lifts averages and close rates
• People leader: hires well, coaches often, maintains standards, retains talent

Responsibilities

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast; Own the guest experience
• Drive sales: execute playbooks, price with confidence, provide clear recommendations and follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

Skills

Store management

Sales leadership

People leadership

Operational excellence

Customer service

Job description

Big Brand Tire & Service in Mesa is seeking an Automotive Store Manager to lead a high-performing team and deliver a superior guest experience. You will recruit, coach, schedule, and manage performance to meet aggressive service standards and KPI targets.

You will own the guest experience, drive sales through established playbooks, control payroll and inventory, and ensure OSHA/EHS compliance while maintaining strong cash controls and reporting.