Automotive Service Manager: Lead Techs, Drive Service & Sales

Big Brand Tire & Service; Stanton (CA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service is seeking an Automotive Service Manager to lead a fast-paced shop, coach technicians and advisors, and deliver a world-class customer experience. The role emphasizes service sales, operational oversight, and daily leadership in a high-volume store.

Ideal candidates bring 1–3 years in automotive service management or retail repair leadership, with a track record of driving performance and customer satisfaction.

Qualifications

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Team leadership

Sales experience

Customer service

Communication

Job description

Big Brand Tire & Service is seeking an Automotive Service Manager to lead a fast-paced shop, coach technicians and advisors, and deliver a world-class customer experience. The role emphasizes service sales, operational oversight, and daily leadership in a high-volume store.

Ideal candidates bring 1–3 years in automotive service management or retail repair leadership, with a track record of driving performance and customer satisfaction.