Automotive Store Manager

Monro, Inc.; Saint Petersburg (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading automotive service provider is seeking an Automotive Store Manager in Florida. The role involves overseeing daily operations, leading a team, and ensuring customer satisfaction. The ideal candidate should possess strong leadership and communication skills, with a focus on achieving sales goals and team development. The position offers competitive compensation and growth opportunities within the company.

Benefits

Performance incentives

Paid vacation

401(k) eligibility

Health benefits

Employee discounts

Career growth opportunities

Qualifications

• Leadership experience in retail/sales environment.
• Strong communication skills.
• Ability to manage financial results and control costs.

Responsibilities

• Lead daily operations and oversee service teams.
• Achieve sales goals and promote products.
• Manage staffing, training, and performance evaluations.

Skills

Leadership

Communication

Motivational Skills

Education

High School Diploma

Job description

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Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, with a people-first approach that values every guest and teammate.

Headquartered in Rochester, New York, since 1957, we have grown to nearly 1,300 auto repair shops and tire dealers across 32 states. We support 16 respected tire and auto service brands, serving diverse communities nationwide.

Our mission is to provide the highest quality tire and auto service, aiming to be America’s leading auto and tire centers. We seek motivated individuals at all career stages who share our vision, whether in retail locations, field management, or store operations.

Compensation potential is $60K to $85K+, including bonuses, sales spiffs, regional contests, and incentives.

Job Description

The Store Manager leads daily operations, overseeing General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Managers. Reporting to the District Manager, the role involves team leadership, coaching, and development, with a focus on promoting products and services to ensure customer satisfaction and loyalty.

Salary starts at $65K+ depending on experience, with additional incentives.

Responsibilities

• Develop sales and technical teams to deliver a 5-star guest experience.
• Achieve sales goals through planning, product knowledge, and industry understanding.
• Introduce tire and service products to maximize sales and guest satisfaction.
• Support team training and development in shop operations and guest services.
• Oversee technicians and assist with services/repairs as needed.
• Manage staffing, recruiting, training, scheduling, and performance evaluations.
• Control expenses related to payroll, supplies, utilities, and maintenance.
• Manage inventory, including tires and parts, and ensure store cleanliness and readiness.
• Schedule guest appointments and assign tasks based on skill levels.
• Promote sales through product recommendations and promotions.
• Address guest needs, complaints, and adjustments to foster loyalty.
• Ensure adherence to company policies, safety standards, and training requirements.
• Maintain technical proficiency through ongoing training.
• Operate and maintain equipment safely and properly.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• Leadership experience in retail/sales environment.
• Ability to manage financial results and control costs.
• Motivational skills to lead and influence teams.
• Strong communication skills.
• Completion of required training and a valid driver’s license with a good MVR.

Profile Summary

• Customer-focused with excellent communication skills.
• Results-driven with basic math skills.
• Proactive and capable of multitasking in a fast-paced environment.
• Mentoring and problem-solving abilities.

Work Environment & Physical Requirements

Work in an automotive shop environment with exposure to noise, weather, chemicals, and physical activity. Must be able to work flexible hours, lift up to 50 lbs., and stand/walk for extended periods.

Benefits & Additional Information

• Performance incentives, paid vacation, and holidays.
• Reimbursement for certifications and licenses.
• 401(k) eligibility, health benefits, employee discounts, and career growth opportunities.

Growth Opportunities

We support career development through training, certifications, and internal advancement, aiming to help teammates grow professionally.

Monro, Inc. is an equal opportunity employer, committed to diversity and inclusion.