Automotive Store Manager

Midas International, LLC; Tampa (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead operations in a fast-paced automotive service environment. This role involves overseeing business performance, ensuring customer satisfaction, and managing a team of technicians. The ideal candidate will possess strong leadership skills, a background in automotive services, and a commitment to fostering a collaborative work culture. Join a company that values quality service and employee development, where your contributions will directly impact customer experiences and business growth. If you have an entrepreneurial spirit and a passion for excellence, this opportunity is perfect for you.

Qualifications

• 2+ years of store or service manager experience required.
• Strong leadership and team building skills are essential.

Responsibilities

• Manage and direct automotive technicians and service operations.
• Deliver exceptional customer service and oversee vehicle inspections.
• Maintain inventory and ensure environmental compliance.

Skills

Customer Service

Leadership

Communication Skills

Team Building

General Automotive Knowledge

POS Computer Skills

Education

College Degree or Coursework

Tools

POS System

Inventory Management Software

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

1. Recruit, hire, train, motivate, evaluate, schedule and coach employees
2. Deliver exceptional customer service while listening and consulting customers
3. Following up with customers, services requested, estimated completion times etc.
4. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
5. Deliver and discuss pricing estimates with customers as well as promoting shop service specials
6. Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
7. Oversee all sales, accounting and clerical functions from Service Advisors
8. Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
9. Maintain inventory counts
10. Responsible for any inventory losses
11. Overall cleanliness and organization of the facility, including environmental compliance
12. Employee’s payroll; record keeping of hours and scheduling
13. Updating and submitting daily sales reports to Corporate

Qualifications

1. A minimum of 2 years of store or service manager experience
2. General automotive knowledge
3. Excellent customer service disposition
4. Good communication skills
5. Strong POS computer and Internet skills
6. Leadership ability
7. Team building skills
8. Ability to work a flexible retail schedule including weekends, evenings and holidays
9. Valid driver’s license