Automotive Store Manager

Big Brand Tire & Service; Pleasanton (CA); On-site; USD 75,000 - 140,000; Full time

Job summary

A leading company in tire and automotive repair services is seeking an Automotive Store Manager. This role involves managing store operations, leading a team, and providing excellent customer service to elevate the shopping experience. The ideal candidate will possess automotive retail experience and a strong commitment to customer satisfaction.

Benefits

Competitive hourly rates and commission

Work-life balance

ASE certification reimbursement

Paid vacation and holidays

Medical, dental, and life insurance

401k plan with company match

Qualifications

• 1 year of automotive tire retail and service repair sales experience.
• 1 year of experience in a management capacity.
• Tires and product knowledge along with mechanical services are desirable.

Responsibilities

• Manage daily store operations and procedures.
• Implement and execute company initiatives while training team members.
• Provide exceptional customer service and sell products.

Skills

Communication

Customer Service

Sales

Detail Oriented

Job description

Automotive Store Manager: $75,000-$140,000 effective rate (Base Pay + Commission + Overtime+ Manager Incentive Bonus + Paid Benefits)

What is the job?

• Manage daily store operations and procedures
• Implement and execute company initiatives while motivating and training the team members they manage.
• Meet or exceed performance targets by understanding and following company strategies
• Be able to confidently recommend, sell, advise and provide exceptional customer service to our guests
• We will train you to become product experts and be able to sell tires and wheels in addition to services and repairs
• Adhere to Big Brand Tire and Service sales strategy and core values to create life-long customers

What will make you a great fit for our team?

• Excellent communication skills to communicate effectively with our guests and our team members.
• 1 year of automotive tire retail and service repair sales and 1 year of experience in a management capacity.
• Have 1 year of experience in automotiveindustry or related field.
• Tires and product knowledge, as well as mechanical services, are highly desirable.
• Experience working face to face with guests in a fast-paced environment
• Demonstrate confidence in ability to communicate, advise, recommend and make sales.
• Deliver excellent customer service with a high level of personal integrity.
• Have the ability to work well under pressure and handle multiple tasks.
• Being detail oriented and demonstrating an eagerness to learn and grow with the company
• Have the willingness to learn and be cross-trained so you can master sales as well as hands-on services and repairs
• Must have a clean driving record and a valid driver’s license
• Be physically able to lift 70 lbs. and endure continuous crouching, bending, and turning.

What does Big Brand Tire have to offer?

• Great Manager Incentive and Commission plans
• Earning power and opportunity to master your managing, sales, and service skills
• Professional development and career progression
• Training and mentorship to help you become experts, along with the opportunity for a long-term career

Perks and Benefits we’ll provide you with:

• Competitive hourly rates, high commission earning power, potential for manager incentive bonus, $75,000-$140,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits).
• Work-life balance
• Excellent career progression opportunities
• ASE certification reimbursement
• Paid vacation and holidays
• Medical, dental and life insurance
• Vision, voluntary life, and accident insurance available
• 401k plan with company match
• Employee discounts & perks
• Competent team members

Big Brand Tire & Service is a one-stop tire and automotive repair service center that has been in business for over 50 years. With stores across CA, AZ, CO, NV, TX, OK, LA, ID and growing fast, we strive to maintain that family feel, because that’s how it all started. The Big Brand Tire & Service family also includes American Tire Depot, Robertson Tire, and Tire World. We keep our customers moving, and we keep our employees moving too! We are all about investing in our hardworking, dedicated team members and pride ourselves on promoting from within. We can help you develop your skills, and in turn, you can help us grow!