Automotive Store Manager

Midas FREMONT 1783; Fremont (CA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player in automotive services seeks a dynamic Store Manager to lead operations and ensure customer satisfaction. This role involves overseeing a team of skilled technicians, managing business performance, and promoting a collaborative work culture. The ideal candidate will bring a wealth of automotive knowledge, strong leadership abilities, and a commitment to continuous improvement. If you have a passion for the automotive industry and the drive to foster growth and excellence, this opportunity is perfect for you to make a significant impact in a thriving environment.

Benefits

Bonus based on performance

Competitive salary

Free uniforms

Paid time off

Training & development

Tuition assistance

Qualifications

• 5+ years of store or service manager experience in automotive repair.
• Strong leadership and team building skills are essential.

Responsibilities

• Manage and direct automotive technicians and service operations.
• Deliver exceptional customer service and oversee vehicle inspections.

Skills

Automotive knowledge

Customer service

Leadership

Team building

Communication skills

POS computer skills

Education

College degree or coursework

Job description

Benefits:

1. Bonus based on performance
2. Competitive salary
3. Free uniforms
4. Paid time off
5. Training & development
6. Tuition assistance

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), five years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

1. Train, motivate, evaluate, schedule and coach employees
2. Deliver exceptional customer service while listening and consulting customers
3. Follow up with customers, services requested, estimated completion times, etc.
4. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
5. Deliver and discuss pricing estimates with customers as well as promoting shop service specials
6. Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
7. Oversee all sales, accounting, and clerical functions from Service Advisors
8. Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
9. Maintain inventory counts
10. Responsible for any inventory losses
11. Overall cleanliness and organization of the facility, including environmental compliance
12. Update and submit daily sales reports to general manager/owner

Qualifications

1. A minimum of 5 years of store or service manager experience
2. General automotive knowledge
3. Excellent customer service disposition
4. Good communication skills
5. Strong POS computer and Internet skills
6. Leadership ability
7. Team building skills
8. Ability to work a flexible retail schedule including weekends, evenings, and holidays
9. Valid driver’s license