Automotive Store Manager

Midas HENDRICKSON; Minnetonka (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Store Manager to lead operations and drive business performance in a dynamic automotive service environment. This role requires a seasoned manager with a strong entrepreneurial spirit, responsible for overseeing all aspects of store operations, including customer satisfaction, team leadership, and financial performance. The ideal candidate will possess a solid background in automotive repair, exceptional interpersonal skills, and a commitment to continuous improvement. Join a forward-thinking company where your leadership can make a significant impact on both the team and customer experience!

Qualifications

• 2+ years of store or service manager experience is required.
• Strong leadership and team building skills are essential.

Responsibilities

• Manage and direct automotive and general service technicians.
• Deliver exceptional customer service and oversee vehicle inspections.
• Ensure overall cleanliness and organization of the facility.

Skills

Customer Service

Leadership

Team Building

Communication Skills

POS Computer Skills

Automotive Knowledge

Education

College Degree or Coursework

Tools

Inventory Management Systems

Repair Order Software

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction, retention, and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and, most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

1. Recruit, hire, train, motivate, evaluate, schedule, and coach employees.
2. Deliver exceptional customer service while listening and consulting customers.
3. Follow up with customers on services requested, estimated completion times, etc.
4. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
5. Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
6. Lead, manage, and train the team while keeping in tune with our company’s vision, purpose, core values, and employee creed.
7. Oversee all sales, accounting, and clerical functions from Service Advisors.
8. Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
9. Maintain inventory counts.
10. Be responsible for any inventory losses.
11. Ensure overall cleanliness and organization of the facility, including environmental compliance.
12. Manage employee payroll; record keeping of hours and scheduling.
13. Update and submit daily sales reports to Corporate.

Qualifications

A minimum of 2 years of store or service manager experience.

General automotive knowledge.

Excellent customer service disposition.

Good communication skills.

Strong POS computer and Internet skills.

Leadership ability.

Team building skills.

Ability to work a flexible retail schedule including weekends, evenings, and holidays.

Valid driver’s license.