Automotive Store Manager

Monro, Inc.; Marysville (OH); On-site; USD 55,000 - 78,000; Full time

Job summary

A leading automotive service provider in the U.S. is seeking an Automotive Store Manager in Marysville, Ohio. The role involves overseeing store operations, leading a team, and ensuring excellent customer service. Ideal candidates will have strong leadership skills and a customer-focused approach. The company offers competitive compensation and various benefits, emphasizing career growth and team development.

Benefits

Incentives

Paid vacation

Certification reimbursements

401(k)

Healthcare

Employee discounts

Career growth opportunities

Qualifications

• Leadership experience in retail or sales.
• Ability to manage financial results and control costs.
• Valid driver’s license and satisfactory Motor Vehicle Report.

Responsibilities

• Overseeing daily store operations and team leadership.
• Managing inventory control and customer relationship building.
• Ensuring adherence to safety and company policies.

Skills

Leadership

Communication

Problem Solving

Customer Service

Education

High School Diploma or equivalent

Job description

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Company Description
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and prioritize a people-first approach, valuing every guest and teammate. Headquartered in Rochester, NY, since 1957, we have grown to nearly 1,300 locations across 32 states, supporting 16 brands. Our mission is to provide top-quality automotive and tire services in local communities, fostering a team-oriented environment where honesty and integrity are key. We offer various career opportunities, including retail, management, and corporate roles, with competitive compensation ranging from $55,000 to $78,000 plus incentives.

Job Description
The Store Manager leads daily store operations, overseeing General Service Technicians, Technicians, Guest Care Specialists, and Assistant Managers. Reporting to the District Manager, the manager is responsible for team leadership, coaching, development, sales growth, customer satisfaction, and operational excellence. Key responsibilities include staff management, sales and technical training, inventory control, safety compliance, and customer relationship building. The role requires maintaining store standards, managing expenses, scheduling, and ensuring a high-quality guest experience. The manager also supports team development through training and mentorship, ensuring adherence to all safety and company policies.

Qualifications
- High School Diploma or equivalent
- Leadership experience in retail or sales
- Ability to manage financial results and control costs
- Strong team motivation and communication skills
- Ability to problem solve, manage inventory, and deliver excellent customer service
- Valid driver’s license and satisfactory Motor Vehicle Report (MVR)
- Background checks conducted in accordance with law

Profile Summary
Customer-focused with experience in customer-centric environments, excellent communication skills, goal-driven, proactive, and capable of mentoring teams. Skilled in problem-solving, customer complaint resolution, and multi-tasking in fast-paced settings.

Work Environment & Physical Requirements
Work occurs in an automotive shop environment with exposure to noise, weather, chemicals, and dust. Must be able to work flexible hours, lift up to 50 lbs, and stand/walk for extended periods.

Benefits & Additional Information
Incentives, paid vacation, certification reimbursements, 401(k), healthcare, employee discounts, career growth opportunities, and more. Monro is committed to equal employment opportunity.

Growth Opportunity
We support career development through training, certifications, and internal advancement, fostering a culture of growth and leadership within our teams.