Automotive Store Manager

Midas Auto Service Experts; Fayetteville (AR); On-site; USD 40,000 - 85,000; Full time

Job summary

An established industry player is seeking a dynamic Automotive Store Manager to lead operations and enhance customer satisfaction. This role involves overseeing a team of technicians, ensuring efficient service delivery, and managing financial performance. The ideal candidate will possess strong leadership skills and a passion for the automotive industry. Join a company that values growth and community engagement, offering a competitive salary and a range of benefits. If you have a knack for management and a commitment to excellence, this is the perfect opportunity for you.

Benefits

Bonus based on performance

Dental insurance

Health insurance

Vision insurance

Paid time off

Qualifications

• 3 years of automotive repair business experience required.
• Experience in service management and team leadership.

Responsibilities

• Manage automotive technicians and ensure exceptional customer service.
• Oversee inventory management and financial performance.

Skills

Customer Service Skills

Leadership

Communication Skills

General Automotive Knowledge

POS Systems Proficiency

Education

College Degree or Coursework

Job description

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Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off

At Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance, including safety, efficiency, and profit/loss accountability. They promote customer satisfaction, retention, and growth of existing and new business. The role involves overseeing operations related to cost control, inventory management, environmental compliance, and safety. The Store Manager provides strong leadership to foster a collaborative and productive work culture.

We seek an experienced manager with an entrepreneurial spirit to oversee operations, financial performance, morale, and growth initiatives. The ideal candidate has a college degree or coursework (preferred), three years of automotive repair business experience, supervisory/management experience, a background in continuous improvement, P&L experience, and excellent interpersonal skills. Veterans and former military personnel are encouraged to apply.

Responsibilities

• Manage and direct all automotive and general service technicians, including recruiting, hiring, training, motivating, evaluating, scheduling, and coaching employees.
• Deliver exceptional customer service, including listening, consulting, and following up on services, estimates, and completion times.
• Oversee vehicle inspections, make recommendations, build repair orders, and source parts.
• Discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train the team, aligning with company values and culture.
• Oversee sales, accounting, and clerical functions.
• Supervise technicians' inspections, diagnostics, and repairs on various vehicles.
• Maintain inventory counts and manage inventory losses.
• Ensure cleanliness, organization, and environmental compliance of the facility.
• Manage payroll, record hours, and scheduling.
• Update and submit daily sales reports to corporate.

Qualifications

• At least 2 years of store or service management experience.
• General automotive knowledge.
• Excellent customer service skills.
• Good communication skills.
• Proficiency with POS systems and internet.
• Leadership and team-building abilities.
• Ability to work flexible retail hours, including weekends, evenings, and holidays.
• Valid driver's license.

Compensation: $40,000 - $85,000 per year.

Join Our Team

As a leading automotive service provider, Midas offers career growth and community engagement opportunities. We handle everything from tires to brakes and oil, providing endless opportunities to develop expertise.