Automotive Store Manager

Midas Auto Service Experts; Bentonville (AR); On-site; USD 50,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Automotive Store Manager to lead operations and drive performance in a fast-paced environment. This role involves overseeing a team of skilled technicians, ensuring top-notch customer service, and managing inventory and financial performance. The ideal candidate will have a passion for the automotive industry, strong leadership skills, and a commitment to fostering a collaborative work culture. Join this forward-thinking company and take your career to the next level while making a significant impact in the automotive service sector.

Benefits

Competitive Salary

Dental Insurance

Health Insurance

Paid Time Off

Vision Insurance

Performance Bonus

Qualifications

• 3+ years of automotive repair business experience.
• Strong leadership and team-building skills.

Responsibilities

• Manage all automotive and general service technicians.
• Ensure exceptional customer service and satisfaction.
• Oversee vehicle inspections and repair orders.

Skills

Store Management Experience

Customer Service Skills

Communication Skills

Leadership Abilities

Automotive Knowledge

Education

College Degree or Coursework

Tools

POS Systems

Job description

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Benefits

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Bonus based on performance

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance, including safety, efficiencies, and profit/loss accountability. He or she promotes customer satisfaction and retention, and growth of existing and new business. Additionally, the Store Manager oversees operations related to cost control, inventory management, environmental compliance, and safety. They provide strong leadership to foster a harmonious, collaborative, and productive work culture.

We seek a seasoned manager with an entrepreneurial spirit who will be responsible for operations, financial performance, morale, and growth initiatives. The ideal candidate has a college degree or coursework (preferred), three years of automotive repair business experience, supervisory/management experience, a background in continuous improvement, P&L experience, and excellent interpersonal skills. Veterans and former military personnel are encouraged to apply.

Responsibilities

• Manage and direct all automotive and general service technicians, including recruiting, hiring, training, motivating, evaluating, scheduling, and coaching employees.
• Deliver exceptional customer service, including listening and consulting with customers.
• Follow up with customers regarding services requested, estimated completion times, etc.
• Oversee vehicle inspections, make recommendations, build repair orders, and source parts.
• Present pricing estimates to customers and promote shop service specials.
• Lead, manage, and train the team, aligning with company values and vision.
• Oversee sales, accounting, and clerical functions from Service Advisors.
• Supervise technicians in inspecting, diagnosing, and repairing domestic, European, and Asian cars and light trucks.
• Maintain inventory counts and manage inventory losses.
• Ensure the cleanliness and organization of the facility, including environmental compliance.
• Handle employee payroll, record keeping, and scheduling.
• Update and submit daily sales reports to Corporate.

Qualifications

• At least 2 years of store or service management experience.
• General automotive knowledge.
• Excellent customer service skills.
• Good communication skills.
• Strong POS and internet skills.
• Leadership and team-building abilities.
• Flexible schedule including weekends, evenings, and holidays.
• Valid driver’s license.