Automotive Store Manager

Midas LEGGETT AUTO; Bentonville (AR); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead operations and enhance customer satisfaction in a fast-paced automotive environment. This role requires a seasoned manager with a strong background in automotive repair and exceptional leadership skills. You will be responsible for overseeing staff, managing inventory, and ensuring compliance with safety and quality standards. If you have a passion for customer service and a drive for operational excellence, this is the perfect opportunity to make a significant impact and grow within a supportive and collaborative team.

Benefits

Competitive Salary

Dental Insurance

Health Insurance

Paid Time Off

Vision Insurance

Performance Bonus

Qualifications

• Minimum of 2 years of store or service manager experience required.
• Strong customer service and leadership abilities are essential.

Responsibilities

• Manage and direct automotive technicians in shop operations.
• Deliver exceptional customer service and oversee vehicle inspections.
• Maintain inventory and ensure environmental compliance.

Skills

Customer Service

Leadership

Communication Skills

Team Building

General Automotive Knowledge

POS Computer Skills

Education

College Degree or Coursework

Tools

POS Systems

Job description

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Bonus based on performance

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills. Veterans and former military are encouraged to apply.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting, and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing, and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver’s license