Automotive Store Manager

Midas CSB Auto; Indianapolis (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic Store Manager to lead operations in a fast-paced automotive repair environment. This role involves overseeing technicians, managing customer relations, and ensuring financial performance while fostering a positive work culture. The ideal candidate will have a strong background in automotive services, exceptional leadership skills, and a commitment to customer satisfaction. Join a company that values growth and development, offering a competitive salary and a range of benefits, including training and advancement opportunities. If you're ready to make a significant impact in a rewarding role, this opportunity is for you.

Benefits

401(k)

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Qualifications

• 2+ years of service manager experience in automotive repair.
• Strong leadership and team-building skills required.

Responsibilities

• Manage automotive technicians and oversee shop operations.
• Deliver exceptional customer service and manage employee performance.
• Ensure compliance with safety and environmental standards.

Skills

Customer Service

Leadership

Communication Skills

General Automotive Knowledge

Team Building

POS Computer Skills

Education

College Degree or Coursework

Tools

POS System

Inventory Management Software

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Position Overview:

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities:

1. Manage and direct all automotive and general service technicians in the operation of the shop.
2. Recruit, hire, train, motivate, evaluate, schedule and coach employees.
3. Deliver exceptional customer service while listening and consulting customers.
4. Follow up with customers on services requested, estimated completion times, etc.
5. Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts.
6. Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
7. Lead, manage, and train the team while keeping in tune with our company’s vision, purpose, core values, and employee creed.
8. Oversee all sales, accounting, and clerical functions from Service Advisors.
9. Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
10. Maintain inventory counts and be responsible for any inventory losses.
11. Ensure overall cleanliness and organization of the facility, including environmental compliance.
12. Manage employee payroll; record keeping of hours and scheduling.
13. Update and submit daily sales reports to Corporate.

Qualifications:

1. A minimum of 2 years of store or service manager experience.
2. General automotive knowledge.
3. Excellent customer service disposition.
4. Good communication skills.
5. Strong POS computer and Internet skills.
6. Leadership ability and team building skills.
7. Ability to work a flexible retail schedule including weekends, evenings, and holidays.
8. Valid driver’s license.