Automotive Store Lead: Customer & Ops Champion

NAPA Auto Parts; Charlotte (NC); Vor Ort; USD 52.000 - 66.000; Vollzeit

Zusammenfassung

NAPA Auto Parts in Charlotte seeks an Assistant Store Manager to lead daily store operations and sales while supporting the Store Manager. You will supervise counter sales, inventory, and deliveries, coaching team members to uphold standards and continuity.

You will also build customer relationships across retail and wholesale channels, model strong service behavior, and help manage opening/closing routines, safety, and basic P&L awareness.

Qualifikationen

• Must have leadership experience.
• Strong customer care focus and relationship-building.
• Ability to thrive in a fast-paced, complex retail environment.
• Knowledge of cataloging and/or inventory management systems.
• Ability to lift up to 60 lbs.

Aufgaben

• Partner daily with Store Manager on operations, sales execution, inventory health, labor/scheduling alignment, and team performance.
• Actively sell and build customer relationships across retail and wholesale channels (in-store, phone, and external dealer/wholesale calls as needed).
• Model expected behaviors, processes, and customer standards.

Kenntnisse

Leadership

Customer service

Operations

Sales leadership

Inventory management

Ausbildung

High school diploma or equivalent

Technical or trade school courses

Tools

Inventory management systems

Jobbeschreibung

NAPA Auto Parts in Charlotte seeks an Assistant Store Manager to lead daily store operations and sales while supporting the Store Manager. You will supervise counter sales, inventory, and deliveries, coaching team members to uphold standards and continuity.

You will also build customer relationships across retail and wholesale channels, model strong service behavior, and help manage opening/closing routines, safety, and basic P&L awareness.