Automotive Service Writer/Manager

Midas International, LLC; Janesville (WI); Presencial; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

401(k)

Bonus based on performance

Descripción de la vacante

Midas International, LLC in San Francisco seeks an automotive service manager to lead the service department at our tire and auto repair retail store. You will supervise technicians, oversee inspections, and drive exceptional customer service and efficient repair processes.

The role emphasizes leadership, cross-functional teamwork, and adherence to our workshop standards. Training and internal advancement are highlighted opportunities within the organization.

Formación

• Minimum of 2 years store or service manager experience.
• General automotive knowledge required.
• Excellent customer service disposition requested.
• Good communication skills essential.
• Leadership ability and team-building skills needed.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license required.

Responsabilidades

• Manage and direct all automotive and general service technicians in the shop.
• Deliver exceptional customer service while consulting customers.
• Oversee vehicle inspections and prepare repair orders with parts sourcing.
• Discuss pricing estimates and promote shop service specials.
• Lead, train, and mentor staff while upholding company values and creed.
• Supervise up to ten employees.
• Maintain inventory counts and keep the facility organized.
• Perform other duties as assigned.

Conocimientos

Store/service manager experience

Automotive knowledge

Customer service orientation

Communication skills

Leadership ability

Team building

Flexible retail schedule

Valid driver’s license

Descripción del empleo

Benefits:

• Health insurance
• Paid time off
• 401(k)
• Bonus based on performance

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license